People Operations Generalist

• Overview
• Own the HRIS as the system of record and the People data integrity.
• Drive HRIS optimization including data mapping and vendor relationships.
• Design and run onboarding and offboarding workflows that make day-one feel intentional and exit-day feel respectful.
• Own the People-side experience of benefits — new-hire enrollment guidance, employee questions, plan-design input from a People lens — and lead end-to-end coordination of leaves (parental, FMLA, LOA, ADA).
• Partner with Accounting on open enrollment and benefits administration.
• Build and own the multi-state employment compliance calendar - FMLA, ADA, EEO, workers’ comp, unemployment, and state employer registrations; partner with the Accounting team on ACA, benefits notices, and payroll-tax filings.
• Support coaching, performance documentation, and conflict resolution; bring judgment, mitigate organizational risk, and protect the employee experience.
• Build scalable workflows, SOPs, and analytics across the People Ops stack — treat every recurring task as a system to be made better, faster, and more reliable.
• Proactively identify and execute automation opportunities — use AI assistants, integrations, and workflow tools to eliminate the admin layer and reinvest the time in judgment work.
• Operate performance review cycles end-to-end and provide People-side support on merit, comp, and total rewards execution.

Requirements

• 4+ years of progressive People Operations / HR generalist experience, with at least 2 years in a high-growth startup or scaling Saa S environment (roughly 50–500 people).
• Demonstrated end-to-end ownership across the People Ops stack: HRIS, onboarding and offboarding, multi-state employment compliance, employee relations, benefits employee experience, leave coordination, and performance management cycle operations.
• Hands-on, administrator-level experience with Bamboo HR, Hi Bob, Rippling, Gusto, Workday, or a Comparable HRIS.
• Working knowledge of US employment law and multi-state employment compliance: FMLA, ADA, EEO, workers’ comp, unemployment, and state employer registrations.
• Track record of building scalable workflows and process improvements that survive ambiguity, headcount growth, and turnover.
• Excellent written and verbal communication; comfortable presenting framed decisions to senior leaders.
• Bachelor’s degree in HR, Business, or a related field, or equivalent combination of education and experience.
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