Product Manager - Platform

Quick Summary

Own the platform that powers Kin's policy admin, billing, and payments.

You'll set multi‑year strategy, lead complex discovery, and shape API standards. 7+ years in software PM required.

Who we are

Kin makes life simpler, more affordable, and better for homeowners—especially in places where climate risks, rising costs, and outdated systems make it harder.

We start with smarter homeowners insurance and expand to everything homeowners need to thrive.

Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident so they aren’t left behind when they need help most.

Founded in 2016, Kin is a remote‑first employer with kinfolk across more than 35 states.

We serve customers in 14 states (and counting).

The opportunity

We’re looking for an experienced Product Manager to own the evolution of Kin’s core platform—the foundational layer that powers policy and contract administration, billing systems, payment infrastructure, and the APIs that connect it all.

This is an individual‑contributor role with real organizational weight.

You'll shape multi‑year platform strategy, set the standard for product excellence on the team, and serve as a thought partner to engineering and business leadership at a moment when platform stability and scalability are central to Kin’s continued growth.

• Your responsibilities
• Define and drive the long‑term platform strategy for policy administration, billing, and payment systems, translating business goals into a clear, sequenced roadmap.
• Serve as the platform’s primary product voice with engineering, architecture, and senior leadership; align stakeholders on priorities and trade‑offs with clarity and confidence.
• Lead discovery on complex, ambiguous platform problems—defining the right problem before the solution, grounding every decision in data, user research, and business impact.
• Own the platform’s API strategy, ensuring internal and external consumers have reliable, well‑documented, and versioned interfaces that let the business move fast without breaking things.
• Drive solutions from early prototype to full production rollout in close partnership with data, design, and engineering.
• Write crisp, comprehensive product specs and user stories that give engineering teams the context and clarity they need to build with confidence.
• Define, own, and evangelize platform success metrics; use data to drive continuous improvement and communicate impact across the business.
• Mentor and elevate other product managers on the team, modeling rigor, intellectual curiosity, and collaborative leadership.
• Manage key vendor relationships—particularly across payment processors and third‑party policy administration systems—ensuring contracts and integrations serve long‑term platform goals.
• Success in this role

In your first 6–12 months at Kin, success is less about checking boxes and more about the impact you create.

You’ll use your skills and judgment to take ownership of meaningful work, improve how we operate, and help move Kin’s mission forward.

By the end of your first year, you should feel confident in your role, trusted as an owner, and proud of the progress you’ve helped make.

• What you’ll bring
• 8+ years of professional experience, with at least 6 years in software product management.
• Proven ownership of platform or infrastructure products at a Fintech, Insurtech, or similarly regulated financial services company.
• Experience leading platform modernization or re‑platforming initiatives, including sequencing migrations without disrupting dependent teams.
• Technical fluency sufficient to hold your own in architecture conversations and understand the downstream implications of platform decisions for reliability, scalability, and security.
• Vendor management experience with payment processors, policy administration vendors, or third‑party data providers.
• Written and verbal communication skills calibrated for both technical and executive audiences—clear writing, confident presentation, and audience‑tailored messaging.
• Bonus if you have
• Deep familiarity with insurance policy administration systems, billing platforms, or payment infrastructure (e. g., Guidewire, Duck Creek, Stripe, Braintree, or equivalents).
• Experience with homeowners, property & casualty, or specialty insurance products.
• Exposure to regulatory and compliance frameworks in financial services.

Benefits

• Competitive salary and company equity through Restricted Stock Units (RSUs) granted as part of the standard compensation package.
• 401(k) with company match up to 4% of eligible earnings.
• Multiple medical plan options, plus dental and vision coverage.
• Company‑funded HSA contributions (based on medical plan selection).
• Company‑paid life insurance and short‑term disability.
• Long‑term disability, critical illness, accident, legal, and pet insurance.
• Access to mental health support and confidential counseling resources.
• Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company‑observed holidays.
• Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non‑birthing parents.
• Location

Kin is a remote‑first company with occasional collaboration in Chicago, IL and St.

Petersburg, FL.

For all positions other than Sales Agents and Customer Service Agents, employees may work full‑time from any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI.

Remote technical positions located in Canada must reside in Ontario.

Applicants must be able to live and work full‑time in one of the stated locations.

Equal Employment Opportunity

Kin is proud to be an Equal Employment Opportunity and affirmative action employer.

We honor diversity and celebrate inclusion.

We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability, or other legally protected characteristics.

Accommodations are available for candidates on request.

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