- Build relationships with technical and non-technical teams, including Sales, Integrated Tech Services, Operations, and Finance, to align objectives and priorities
- Present and demo capabilities at all organizational levels, including the C-suite
- Define and track KPIs to measure product initiative success against business objectives
- Apply hypothesis-driven feature development
- Develop and articulate product roadmaps aligned with company objectives and market trends
- Translate roadmaps into actionable strategies to drive product growth and innovation
- Define and maintain persona-based journey maps
- Own and prioritize the product backlog
- Conduct market research and user interviews to identify customer requirements and validate product hypotheses
- Lead strategic vision for the Professional Services domain and coordinate release planning with agile teams
- Plan and execute Program Increments (PIs)
- Create and maintain feature backlogs, WSJF, sprint plans, and release notes
- Collaborate with architects, designers, and product owners to develop scalable solutions meeting customer and technical requirements
Requirements
- Bachelor’s degree or equivalent experience required
- 3+ years of Product Management, Professional Services or Technology experience
- Proven track record of successfully managing products from concept to launch in a fast-paced environment
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills
- Experience with Agile methodologies, including SAFe, Scrum, and Kanban
- Experience with professional or managed services is required
- Strong verbal and written communication skills
- Ability to communicate granular-level detail at a high level
- Ability to manage competing priorities and meet prioritized deadlines
- Proficient in Microsoft Office applications, with strong PowerPoint experience
- Demonstrated ability to present data to stakeholders for full scenario understanding
- Track record of identifying process improvements and making recommendations
- Strong negotiation skills
- Familiarity with Salesforce CRM, Salesforce CPQ, Certinia PSA, and Lucidchart is a plus
- 5+ years of Product Management, Professional Services or Technology experience preferred
Core Competencies
Demonstrates expertise in Product Management with a focus on Agile methodologies, including SAFe, Scrum, and Kanban. Proven ability to develop product roadmaps, manage backlogs, and drive product growth through strategic vision and collaboration with cross-functional teams.
Highest-signal resume keywords
- Product Management
- Agile Methodologies
- KPI Tracking
- Market Research
- Communication Skills
Hard Skills
- Product Roadmap Development
- Feature Backlog Management
- Hypothesis-Driven Development
- Data Presentation
- Process Improvement
Soft Skills
- Analytical Skills
- Problem-Solving Skills
- Negotiation Skills
- Presentation Skills
- Communication Skills
Industry Keywords
- Professional Services
- Managed Services
- Program Increments
- User Interviews
- Persona-Based Journey Maps
Tools & Technologies
- Salesforce CRM
- Salesforce CPQ
- Certinia PSA
- Lucidchart
- Microsoft Office
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Product Manager – Services Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
