- Manage a team of 10+ designers and a portfolio of 100+ clients
- Assign incoming design tasks to appropriately skilled designers
- Balance workloads and ensure 24-hour delivery commitments are met
- Review finished tasks against client briefs and approve final output
- Manage leave requests, internal and external communication, and problem resolution
- Ensure standard operating procedures are followed
- Conduct monthly and annual performance reviews
- Lead one-on-one and group training on onboarding, customer communication, and time management
- Step in via chat, email, or video call to manage complex client relationships and keep projects on track
Requirements
- At least 3 years of experience in a leadership or management role
- Strong knowledge of graphic and/or web design
- Comfortable using Google Workspace, Adobe Creative Suite, Figma, and Canva
- Experience with Slack, Asana, and Notion
- Working knowledge of AI tools such as Claude, ChatGPT, or Gemini
- Ability to manage multiple priorities and tight deadlines
- Confident, direct communication and ability to deliver hard feedback constructively
- Fast learner who treats change as normal
- Excellent written and spoken English
- Available to work US Eastern Time, 9 AM to 6 PM, without exception
Core Competencies
Demonstrates strong leadership in managing design teams and client portfolios, ensuring timely delivery and adherence to standard operating procedures. Proficient in graphic and web design, with effective communication skills for client relationship management.
Highest-signal resume keywords
- Team Management
- Graphic Design
- Adobe Creative Suite
- Google Workspace
- Client Communication
Hard Skills
- Graphic Design
- Web Design
- Performance Reviews
- Task Assignment
- Time Management
Soft Skills
- Direct Communication
- Problem Resolution
- Constructive Feedback
- Adaptability
- Fast Learner
Industry Keywords
- Design Management
- Client Relationship Management
- Standard Operating Procedures
- Performance Reviews
- Onboarding Training
Tools & Technologies
- Google Workspace
- Adobe Creative Suite
- Figma
- Canva
- Slack
- Asana
- Notion
- AI Tools
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Project Manager, Design Team Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
