Proposal Content Manager

• Overview
• Seek, build, and edit strategically positioned content that easily integrates into proposals and other sales related documents for various markets (e. g., health plans, government, national accounts, mid-market employers)
• Oversee the accuracy, organization and formatting of library content to keep the proposal knowledgebase current, competitive and usable by the proposal team
• Collaborate with SMEs to convert complex and varying explanations into concise and compelling value propositions and proof points ensuring compliance with Navitus’ brand/style guide and sales strategy
• Identify gaps in the knowledgebase and ensure timely updates of all content positioning and related exhibits through regular content audit reviews
• Work collaboratively with those contributing to and/or drawing from the knowledgebase, such as proposal team members, executives, management teams, business units, partners, and SMEs
• Serve as a proposal content knowledgebase expert by communicating important updates related to processes, messaging and content management, including SME list management, training and alignment
• Serve as a proposal automation software expert to all users in the company.
• Maintain a high level of proficiency with the knowledgebase system and apply new functionality to improve how content is organized, updated and accessed
• Contribute to the department goal of improved efficiency and effectiveness by implementing processes to streamline proactive creation
• Consult system reporting and analytics to gain insights into content preparation and usage to inform training opportunities and improvement efforts
• Demonstrate flexibility and ability to work independently and in a team/collaborative environment
• Share knowledge to build expertise in others
• Perform continuous improvement projects as assigned
• Other duties as assigned

Requirements

• Bachelor’s degree, preferably in English, Journalism or a Communications-related field, or equivalent related experience, required
• 4 years of professional writing experience required, ideally in a proposal development, technical writing, or content management role required
• Experience working in a healthcare, pharmacy benefit management (PBM), or health insurance environment strongly preferred
• Experience supporting a proposal management platform, proposal content knowledgebase, or similar content repository preferred
• Experience with RFP processes and proposal lifecycle management preferred
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees
• ATS Optimization Keywords

Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility.

This unique feature helps candidates tailor their applications more effectively — a feature exclusive to Job Tailor job listings.

• Hard Skills
• professional writing
• proposal development
• technical writing
• content management
• RFP processes
• proposal lifecycle management
• content audit
• content positioning
• content organization
• content updates
• Soft Skills
• collaboration
• communication
• flexibility
• independence
• teamwork
• knowledge sharing
• process improvement
• organizational skills
• respectful interaction
• training
• #J-18808-Ljbffr