Quality Assurance Analyst

• Develop and maintain project quality assurance checklists, standards, and procedures.
• Ensure project activities comply with organizational policies, methodologies, and quality standards.
• Define quality metrics, acceptance criteria, and performance indicators for project deliverables.
• Participate in project planning activities to incorporate quality requirements early in the project lifecycle.
• Identify quality risks and recommend mitigation strategies.
• Conduct quality assurance reviews of project documentation, deliverables, and processes.
• Perform regular project audits to assess compliance with governance, methodologies, and established standards.
• Review project artifacts including business requirements, design documents, test plans, user stories, and training materials.
• Monitor adherence to project management frameworks such as Agile, Waterfall, or Hybrid methodologies.
• Document audit findings and track corrective actions to completion.
• Monitor project quality metrics and key performance indicators (KPIs).
• Analyze quality‑related trends and identify opportunities for improvement.
• Prepare and present quality assurance reports to project teams, management, and stakeholders.
• Escalate quality concerns, risks, and non‑compliance issues when necessary.
• Maintain quality dashboards and reporting tools.
• Identify inefficiencies and gaps in project delivery processes.
• Recommend and implement continuous improvement initiatives to enhance project quality.
• Support the development and refinement of quality assurance frameworks, templates, and best practices.
• Facilitate lessons learned sessions and incorporate findings into future projects.
• Promote a culture of quality and continuous improvement across project teams.
• Work closely with project managers, business analysts, technical teams, vendors, and stakeholders to ensure quality expectations are understood and met.
• Provide guidance and coaching on quality standards, policies, and procedures.
• Participate in project governance meetings, status updates, and quality review sessions.
• Collaborate with testing teams to ensure defects, issues, and risks are effectively managed.
• Support stakeholder acceptance and quality sign‑off processes.
• Assess project risks related to quality, compliance, and process adherence.
• Ensure projects comply with applicable regulatory, security, privacy, and organizational requirements.
• Monitor implementation of corrective and preventive actions.
• Verify that issue resolution activities meet defined quality standards.
• Maintain audit trails and supporting documentation for compliance purposes.
• Review and validate project documentation for completeness, accuracy, consistency, and traceability.
• Ensure document version control and record management practices are followed.
• Maintain quality assurance records, audit logs, and review documentation.
• Support the development of project standards, templates, and procedural documentation.
• Conduct project quality reviews and gate assessments.
• Evaluate project deliverables against defined acceptance criteria.
• Audit project documentation and governance artifacts.
• Track quality‑related issues, risks, and corrective actions.
• Prepare quality status reports and dashboards.
• Facilitate lessons learned and continuous improvement workshops.
• Review requirements, design documents, testing results, and implementation plans.
• Monitor project compliance with organizational standards and methodologies.
• Participate in project steering committee and governance meetings.
• Support project managers in resolving quality‑related concerns.

Requirements

• Post-secondary education in Business Administration, Project Management, Public Administration, Information Technology, or a related field.

An equivalent combination of education and experience may be considered.

• 5 years experience in program and project quality assurance, project management, business analysis, or governance roles.
• Knowledge of project management methodologies (Agile, Waterfall, Hybrid).
• Experience supporting or participating in project management, quality assurance, audit, compliance, governance, or continuous improvement activities.
• Strong understanding of quality management principles and frameworks.
• Strong analytical, reporting, and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Strong attention to detail and ability to ensure accuracy, consistency and completeness of project documentation and deliverables.
• Proficiency with project management and reporting tools (e. g., Azure Dev Ops, Jira, Microsoft Project, Power BI, Microsoft 365).
• Core Competencies

Demonstrates expertise in quality assurance methodologies, project management frameworks, and compliance standards, with a strong focus on continuous improvement and stakeholder engagement.

Proficient in analyzing quality metrics and implementing corrective actions to enhance project deliverables.

• Highest-signal resume keywords
• Quality Assurance
• Project Management Methodologies
• Analytical Skills
• Stakeholder Management
• Continuous Improvement
• ATS Optimization Keywords
• Hard Skills
• Quality Management Principles
• Project Quality Reviews
• Quality Metrics Definition
• Risk Assessment
• Audit Compliance
• Documentation Review
• Performance Indicators
• Acceptance Criteria Evaluation
• Governance Frameworks
• Process Improvement
• Soft Skills
• Communication Skills
• Attention to Detail
• Problem‑Solving Skills
• Industry Keywords
• Agile Methodology
• Waterfall Methodology
• Hybrid Methodology
• Project Governance
• Quality Assurance Frameworks
• Tools & Technologies
• Azure Dev Ops
• Jira
• Microsoft Project
• Power BI
• Microsoft 365
• #J-18808-Ljbffr