Regional Distribution Manager – Supply Chain

• Lead Dairy Queen’s network of authorized distributors to ensure consistent, competitive, and reliable supply of approved products, ingredients, and packaging
• Drive profitable growth across product categories in the assigned U.S. region
• Serve as primary supply chain leader for franchisees, operators, distributors, and internal stakeholders
• Provide strategic guidance, operational support, and resolution of complex distribution and supply chain challenges
• Manage and continuously improve distributor performance, including fill rates, perfect orders, on‑time delivery, approved product distribution, and SKU rationalization
• Identify supply chain savings and growth opportunities
• Conduct annual distribution reviews and manage relationships with distribution center account executives and senior staff
• Communicate supply chain strategies and programs to franchisees and ADQ operations
• Develop implementation plans for new product introductions and Limited Time Offers
• Review warehouse operations, inventory management, product quality, and service levels
• Recommend policy and procedure changes and develop corrective action plans
• Assist Quality Assurance in enforcing the ADQ Distribution Quality Assurance program and policies
• Use and develop advanced reporting solutions from Arrowstream and other systems
• Coordinate with the assigned Franchisee Support Analyst
• Build inter‑company and cross‑functional relationships to achieve company goals
• Direct contract renewals and RFPs
• Review inventory movement, proprietary items, inventory turns, and lead times
• Review and control expedited freight costs
• Identify risks and develop mitigation plans for inventory loss or write‑offs
• Develop and communicate product planning obligations and ensure distributor accountability
• Monitor and provide weekly audit reports of unapproved products
• Work with Product Development and FSQR to approve and track costs for distributor-branded items
• Drive distributor performance through regular metric reviews and continuous improvement
• Manage new product/LTO introductions, inventory, and service levels
• Participate in planning and executing the annual Supply Chain Summit
• Assist credit managers with collection of distributor accounts receivable
• Advise Purchasing Managers on warehouse and product situations

Requirements

• B.A. or B.S. degree in business or related field, or equivalent combination of education and work experience
• Minimum of 5-7 years of prior supply chain and/or store operations experience
• Foodservice distribution experience preferred
• Strong knowledge of the Foodservice Industry and Supply Chain Management
• Ability to travel to distributors and distributors’ markets an average of 15 days per quarter
• Ability to drive an automobile for operator and distributor visits
• Ability to sit in a vehicle for up to 8 hours per day
• Strong ability to collaborate in a team environment
• Demonstrated team leadership and cross‑department liaison abilities
• Ability to drive process improvements
• Ability to multitask and prioritize multiple projects in a deadline‑driven environment
• Ability to identify problems, gather relevant information, and offer realistic solutions
• Strong organizational skills and attention to detail and accuracy
• Exceptional service orientation
• Must be authorized to work in the United States without employer sponsorship

Core Competencies

Demonstrates expertise in Supply Chain Management and Foodservice Distribution, with a strong focus on distributor performance, inventory management, and strategic operational support. Proven ability to drive process improvements and collaborate effectively across teams to achieve organizational goals.

Highest-signal resume keywords

• Supply Chain Management
• Foodservice Distribution Experience
• Distributor Performance Management
• Inventory Management
• Team Leadership

ATS Optimization Keywords

Hard Skills

• Supply Chain Strategy
• Operational Support
• Inventory Control
• Distribution Performance Metrics
• Product Planning
• Cost Analysis
• RFP Management
• Quality Assurance
• Reporting Solutions
• Process Improvement

Soft Skills

• Collaboration
• Organizational Skills
• Problem Solving
• Attention to Detail
• Service Orientation

Industry Keywords

• Foodservice Industry
• Distribution Center Management
• SKU Rationalization
• Franchise Operations
• Contract Renewals

Tools & Technologies

• Arrowstream
• Warehouse Management Systems