- Oversee the strategic direction of a region and implement strategy across all districts
- Collaborate with field and corporate leaders to localize strategy
- Direct annual and longer-term business planning for a large business region
- Share local market insights with senior leaders to influence corporate strategy
- Guide operational strategy and outcomes for a regional service center
- Quantify revenue, NPS, job completion rate, time to serve, wiper sales, quality, profitability, COE, and associate retention and engagement
- Engage and inspire a workforce of 500+ to achieve business goals
- Diagnose and anticipate causes of district underperformance
- Partner with field leaders to create and implement mitigation plans
- Influence operating expense and capital expense budgets
- Oversee regional P&L and revenue and profit goals
- Partner with Finance on annual workforce plans and business cases
- Perform other duties as assigned
Requirements
- Bachelor's degree in Business Administration, preferred
- 10+ years of leadership and supervisory experience
- Proven leadership experience in a large, widely distributed team structure
- Ability to drive performance and growth while coaching and developing associates
- Ability to apply change management principles
- Understanding of the customer lifecycle and customer experience
- Strong presentation, facilitation, and communication skills
- Ability to engage and influence stakeholders at all levels
- Professional appearance and use of personal protective equipment
- Ability to work at a physical retail location within the region
- Ability to travel up to 50%
Core Competencies
Demonstrates strong leadership and strategic planning capabilities to drive performance and growth across a large, distributed team. Proficient in financial oversight, operational strategy, and stakeholder engagement to achieve business objectives.
Highest-signal resume keywords
- Leadership Experience
- Strategic Planning
- Performance Management
- Change Management
- Stakeholder Engagement
ATS Optimization Keywords
Hard Skills
- Business Planning
- P&L Management
- Revenue Analysis
- Operational Strategy
- Budgeting
Soft Skills
- Communication Skills
- Coaching and Development
- Presentation Skills
- Facilitation Skills
- Influencing Skills
Certifications & Qualifications
- Bachelor's Degree in Business Administration
Industry Keywords
- Customer Lifecycle
- Customer Experience
- Workforce Planning
- Market Insights
- Performance Metrics
#J-18808-Ljbffr
Regional Vice President Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.