- Perform telephone triage using established protocols and sound nursing judgment
- Assess symptoms, prioritize patient needs, and determine appropriate care or follow-up
- Provide patient education, guidance, and reassurance
- Document patient encounters in Epic EMR in real time
- Escalate urgent or emergent situations according to clinic and organizational policies
- Communicate with on-call providers, clinic teams, and patients to ensure continuity of care
- Contribute to safety, quality, and patient satisfaction within the triage team
- Utilize the nursing process to assess, diagnose, plan, implement, and evaluate individualized care
- Recognize changes in patient status and modify or modify the plan of care
- Advocate for patients and support informed consent and self-determination
- Participate in practice governance, quality improvement, research, and evidence-based practice
- Manage relationships, mentor colleagues, and delegate care appropriately
- Prioritize and organize time to optimize patient outcomes
- Communicate effectively across practice formats and partner with others to effect positive change
- Precept nursing students, residents, experienced clinical nurses, and healthcare team members
- Perform other duties as required or assigned
Requirements
- Active, unrestricted RN license; multi-state compact license required
- Minimum 2–3 years of clinical experience with a strong background in triage, ER, Med-Surg, and/or Primary Care
- Proficiency in Epic EMR and remote communication systems
- Excellent assessment, critical thinking, and decision-making skills
- Strong communication, documentation, and time management abilities
- Self-motivated and comfortable working independently in a remote environment
- Associate degree in nursing required; BSN preferred
- Previous experience in remote triage, nurse advice lines, or outpatient/clinic settings preferred
- Reliable internet and a secure HIPAA-compliant workspace, free from distractions
- Graduate from an accredited Nursing Program required
- Licensed Registered Nurse in New Hampshire required
- Basic Life Support (BLS) Certificate required upon hire
- Eligible candidates must reside in Arizona, Colorado, Connecticut, Florida, Georgia, Indiana, Kentucky, Maine, Maryland, New Hampshire, North Carolina, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, or Virginia
Core Competencies
Demonstrates expertise in telephone triage, patient assessment, and care planning while utilizing Epic EMR for documentation. Strong communication and critical thinking skills are essential for effective patient advocacy and collaboration within a remote healthcare environment.
Highest-signal resume keywords
- Active RN License
- Epic EMR Proficiency
- Clinical Experience in Triage
- Critical Thinking Skills
- Basic Life Support (BLS) Certification
Hard Skills
- Telephone Triage
- Patient Assessment
- Care Planning
- Documentation in Epic EMR
- Patient Education
Soft Skills
- Strong Communication
- Time Management
- Self-Motivated
- Mentoring
- Collaboration
Certifications & Qualifications
- Active RN License
- Basic Life Support (BLS) Certificate
Industry Keywords
- Triage
- Emergency Room (ER)
- Med-Surg
- Primary Care
- HIPAA Compliance
Tools & Technologies
- Epic EMR
- Remote Communication Systems
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Registered Nurse – General Ambulatory Services, Per Diem Arbeitgeber: Jobtailor
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