Retail Project Manager, Security

• Lead assigned security projects from planning through execution and closure
• Ensure profitability, on-time delivery, quality outcomes, and customer satisfaction
• Coordinate across pre-sales, installation, supply, and customer stakeholders
• Develop project charters and plans, milestones, deliverables, roles, and success criteria
• Align scope, design, and budget with the pre-sales team
• Identify risks, dependencies, and constraints and define mitigation and recovery actions
• Conduct customer kick-off meetings and transfer finalized design and documentation to installation and coordination teams
• Maintain internal and customer-facing trackers, progress reports, and schedule updates
• Manage site readiness, permits, supply issues, and other dependencies
• Oversee customer-driven scope changes and communicate impacts on schedule, budget, and resources
• Complete final documentation, obtain customer sign-off, archive records, and manage surplus equipment returns
• Resolve issues with customers, installers, and internal teams
• Coordinate pre-sales, installation, documentation, and customer communication

Requirements

• 5+ years of project management, construction supervision, or field leadership experience
• Preferably experience in security, low-voltage, life safety, installation, or technical deployment environments
• Proven ability to deliver projects on time, within scope, and within budget while maintaining customer satisfaction
• Experience developing project plans, managing risks and dependencies, and coordinating cross-functional teams
• Proficiency with project management tools, ERP systems, Microsoft Office, and budgeting or cost-tracking techniques
• Strong written and verbal communication skills
• Ability to make timely decisions, manage competing priorities, adapt to change, and lead cross-functional teams effectively
• English proficiency required
• Bachelor’s degree in Engineering, Business, Project Management, or a related field (nice to have)
• Master’s degree or PMP certification (nice to have)
• Experience with MS Project, Asana, Trello, Smartsheet, SharePoint, Teams, SAP, Oracle, or Monday.com (nice to have)
• Familiarity with AutoCAD, PDF editor, and retail loss prevention systems such as RFID, Electronic Article Surveillance (EAS), video surveillance, and inventory management platforms (nice to have)
• Spanish or French language skills (nice to have)

Core Competencies

Demonstrates expertise in leading security projects from planning to execution, ensuring on-time delivery, quality outcomes, and customer satisfaction. Proficient in project management methodologies, risk management, and cross-functional team coordination.

Highest-signal resume keywords

• Project Management
• Risk Management
• Cross-Functional Team Coordination
• Customer Communication
• Budgeting Techniques

ATS Optimization Keywords

Hard Skills

• Project Planning
• Construction Supervision
• Technical Deployment
• Risk Identification
• Dependency Management

Soft Skills

• Strong Communication Skills
• Decision-Making
• Adaptability
• Leadership

Certifications & Qualifications

• PMP Certification
• Bachelor’s Degree in Engineering
• Bachelor’s Degree in Business
• Bachelor’s Degree in Project Management

Industry Keywords

• Security
• Low-Voltage
• Life Safety
• Installation
• Retail Loss Prevention
• RFID
• Electronic Article Surveillance
• Video Surveillance
• Inventory Management

Tools & Technologies

• Microsoft Office
• MS Project
• Asana
• Trello
• Smartsheet
• SharePoint
• Teams
• SAP
• Oracle
• Monday.com