- Lead recurring meetings with assigned clients by preparing agendas, presenting financial and operational results, addressing questions and concerns, and confirming priorities and next steps
- Analyze revenue cycle and financial performance across charges, payments, adjustments, collections, accounts receivable, aging, denials, and payer performance
- Identify emerging risks and opportunities, evaluate root causes of performance variances, and recommend strategies to optimize revenue cycle performance and financial outcomes
- Investigate and resolve complex client concerns through cross-functional partnerships and data-driven analysis
- Establish accountability and resolution timelines, elevate barriers, and provide proactive communication through resolution and follow-up
- Maintain meeting minutes, action-item logs, escalation documentation, and client records
- Monitor commitments and follow up with responsible parties to support timely completion and accountability
- Support new client implementations, process-improvement initiatives, and special projects
- Communicate requirements, identify workflow gaps, and collaborate with subject-matter experts to promote compliant and sustainable operations
- Serve as the primary liaison for assigned clients and coordinate across operations, finance, analytics, and support teams
- Provide informal guidance and coordination across assigned workstreams; no direct reports
Requirements
- High school diploma or equivalent
- Four to five years of experience in client relations, account management, customer experience, business operations, financial performance, or another client-facing role
- Experience serving as a primary point of contact for an assigned portfolio or book of business
- Experience leading recurring meetings, addressing concerns, and coordinating follow-up with cross-functional teams
- Experience reviewing and presenting financial, claims, utilization, service, or operational performance information
- Ability to prepare and deliver professional PowerPoint presentations
- Proficiency in Microsoft PowerPoint, Excel, Outlook, and collaboration tools
- Ability to learn healthcare revenue cycle concepts
- Ability to travel as necessary to support client and business needs
- Strong communication, relationship management, organization, judgment, problem-solving, confidentiality, and follow-through skills
Core Competencies
Demonstrates expertise in client relations and financial performance analysis, with a strong ability to lead meetings, communicate effectively, and optimize revenue cycle processes. Proficient in utilizing Microsoft Office tools to present data and support operational initiatives.
Highest-signal resume keywords
- Client Relations Management
- Financial Performance Analysis
- Cross-Functional Collaboration
- PowerPoint Presentation SkillsRevenue Cycle Optimization
Hard Skills
- Financial Analysis
- Revenue Cycle Management
- Data-Driven Analysis
- Meeting Coordination
- Operational Performance Review
Soft Skills
- Communication
- Relationship Management
- Problem-Solving
- Organization
- Judgment
Industry Keywords
- Client-Facing Role
- Healthcare Revenue Cycle
- Account Management
- Operational Performance
- Service Utilization
Tools & Technologies
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook
- Collaboration Tools
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Revenue Cycle Client Relations Advisor Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
