- Provide hands‑on support to Intake, Nursing, Pharmacy, and Scheduling teams on revenue‑related processes
- Reinforce documentation, authorization, charge capture, and handoff requirements
- Serve as a day‑to‑day resource for revenue process questions
- Monitor adherence to revenue‑critical workflows
- Identify execution gaps, delays, recurring errors, and operational issues that pose revenue risk
- Communicate findings and trends to the Manager
- Track and report process‑level KPIs related to documentation timeliness, authorization completeness, and billing readiness
- Maintain issue logs tied to payer, therapy, or operational steps
- Deliver just‑in‑time coaching and workflow reinforcement
- Support rollout of new procedures and job aids
- Assist with onboarding new operational staff on revenue‑critical behaviors
- Participate in process mapping and improvement initiatives
- Assist with pilot testing and implementation
- Gather frontline feedback to refine workflows
- Assist in closing feedback loops after issues are resolved
- Own root‑cause analysis of operationally driven denials and revenue leakage
- Partner with operational leaders to redesign processes that prevent repeat issues
- Ensure denial fixes are embedded upstream and sustained
Requirements
- Associate or Bachelor’s degree or equivalent experience
- 2+ years of experience in healthcare operations, revenue cycle, or clinical support
- Specialty pharmacy, infusion, or home health experience preferred
- Exposure to authorizations, clinical documentation, or billing workflows preferred
- Process Improvement, audit, or QA experience preferred
- Strong attention to detail and follow‑through
- Ability to work cross‑functionally with frontline teams
- Ability to work Monday–Friday, 8:30am–5pm CST
- Willingness to travel 0–25%
- Frequently sitting and typing on a keyboard; occasionally standing, walking, and climbing stairs/ladders
- Ability to push/pull and lift/carry 1–10 lbs
Core Competencies
Demonstrates expertise in revenue cycle management, including documentation, authorization, and billing workflows, while effectively collaborating with cross‑functional teams to enhance operational efficiency. Proficient in process improvement and root‑cause analysis to mitigate revenue risks and ensure compliance.
Highest-signal resume keywords
- Healthcare Operations Experience
- Revenue Cycle Management
- Process Improvement
- Clinical Documentation Knowledge
- Attention to Detail
ATS Optimization Keywords
Hard Skills
- Revenue Process Support
- Documentation Reinforcement
- Charge Capture
- KPI Tracking
- Root‑Cause Analysis
- Workflow Mapping
- Operational Issue Identification
- Denial Management
- Onboarding Support
- Pilot Testing
Soft Skills
- Cross-Functional Collaboration
- Coaching
- Communication
- Problem‑Solving
- Follow‑Through
Certifications & Qualifications
- Associate Degree
- Bachelor's Degree
Industry Keywords
- Specialty Pharmacy
- Infusion
- Home Health
- Clinical Support
- Audit
- Quality Assurance
- Authorization Processes
- Billing Workflows
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Revenue Process Improvement Coordinator Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
