Road Supervisor

• Ensure all fleet operations meet company and governmental or regulatory standards
• Oversee vehicle appearance and assist with efficient mechanical operation
• Monitor accident and injury investigations
• Monitor passenger comments and complaints, especially safety feedback
• Oversee drivers’ on-time performance, driving, and safety practices
• Assist Management/Operations with driver coaching and training
• Attend driver and employee meetings and assigned training
• Oversee fleet maintenance, including vehicle registration, emissions, PMs, and DVIR
• Coordinate data and photo collection at accident and incident scenes
• Investigate and assist with accident determination and road observations
• Assist drivers with questions, customer assistance, and on-road support
• Perform emergency roadside repairs, including tire changes, battery jump starts, and lockouts
• Assist Dispatch/Operations with information and complaint resolution
• Provide reports evaluating route and schedule effectiveness
• Support workforce management, including time off, backfilling, and call-offs
• Perform dispatching, office and vehicle cleaning, and storage-yard maintenance
• Perform other assigned or required duties

Requirements

• High school diploma or G.E.D. equivalent
• Must be 25 years of age or older
• Valid Arizona Driver's license
• Minimum of 5 years driving history
• No pending charges
• No convicted felony charges in past 7 years
• No DUI/DWI in past 5 years
• Must pass criminal background check & motor vehicle record investigation
• Must pass a DOT physical if over the age of 65 including a pre-employment drug screening
• Valid Authorization to work in the United States
• Thorough knowledge of accident investigation preferred
• Knowledge of Safety and training practices and procedures
• Ability to communicate, teach and mentor employees
• Must be able to demonstrate conflict resolution skills
• Quick to process information, adjust, and/or make recommendations
• Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
• Experience working in a supervisory role preferred
• Knowledge of DOT/FTA Drug & Alcohol testing (post-accident, reasonable suspicion, & random testing) preferred

Core Competencies

Demonstrates expertise in fleet operations management, ensuring compliance with regulatory standards and effective vehicle maintenance. Proficient in accident investigation, driver training, and conflict resolution, with strong communication and supervisory skills.

Highest-signal resume keywords

• Fleet Operations Management
• Accident Investigation
• Driver Training
• Conflict Resolution
• DOT/FTA Drug & Alcohol Testing

Hard Skills

• Accident Investigation
• Fleet Maintenance
• Emergency Roadside Repairs
• Data Collection
• Microsoft Word
• Microsoft Excel
• Vehicle Registration
• Safety Practices
• Supervisory Experience
• Driving History

Soft Skills

• Communication
• Teaching
• Mentoring
• Quick Information Processing
• Customer Assistance

Certifications & Qualifications

• Valid Arizona Driver's License
• DOT Physical
• Pre-Employment Drug Screening

Industry Keywords

• Regulatory Standards
• Safety Feedback
• Driver Coaching
• Workforce Management
• Conflict Resolution Skills