Senior Application Analyst – Hospital Billing Claims

• Leads needs assessment, software design, implementation and support.
• Collaborates with reporting team to support operational partners need to gather requirements.
• Independently facilitates design of workflows in conjunction with the appropriate subject matter experts; workflows will focus on designing improved efficiencies, solving complex workflow issues and incorporating quality initiatives.
• Mentors other analysts with completing design workflows and analysis.
• Leads functional and integrated testing of the software to ensure that the design objectives are met, including the development and validation of testing scripts.
• Defines and develops user access security to protect the system while providing users with the access required.
• Oversees, reviews, and moves build to production as required.
• Comprehends with high degree of clinical or business departments’ processes and partners with them to develop supporting workflows.
• Evaluates possible implementation of new technology, consistent with the goal of improving existing systems and technologies and in meeting the needs of the business.
• Participates and contributes in operational meetings to provide Information Technology support and expertise.
• Performs unit testing of all need build they are assigned and assists other application analyst as needed.
• Leads functional and integrated testing of software to ensure that design objectives are met, including development and validation of testing scripts.
• Develops, modifies and maintains integrated testing scripts owned by their areas.
• Leads projects following the framework of the Enterprise Project Management Office on all phases of a project from scoping and design through implementation and transition to operations.
• Collaborates across teams to develop change management strategy and plans for implementations.
• Develops plans to address impacts from system changes when implementing new functionality.
• Supports and troubleshoots interfaces for inbound/outbound transaction errors; helps monitor interface error queues.
• Troubleshoots application issues, with/without vendor assistance to resolution.
• Leads escalation of issues with appropriate internal resources, to resolution.
• Independently leads application upgrade tasks and troubleshooting efforts and provides guidance to application analysts and leadership.
• Maintains security for assigned applications.
• Develops policies and procedures in collaboration with clinicians, other system analyst team members, and IT Epic team manager.
• Creates and maintains system documentation; ensuring that documentation is updated accurately and timely.
• Guides other team members in ensuring good documentation standards and coordinates efforts to maintain appropriate system documentation.
• Provides input to components of development of end-user training materials and participates in training efforts.

Requirements

• High School Equivalent / GED (Required) and Bachelor's Degree in Information Systems/Business/Healthcare Related Field (Preferred)
• 4+ years in designing, configuring, testing and maintaining Epic applications (Required)
• 2+ years working in a healthcare related IT environment (Preferred)
• Detail-oriented and organized, with good analytical and problem solving ability. (Required proficiency)
• Notable client service, communication, presentation and relationship building skills. (Required proficiency)
• Ability to function independently and as a team player in a fast-paced environment. (Required proficiency)
• Must have strong written and verbal communication skills. (Required proficiency)
• Knowledge of MS Office/MS Visio/MS Project (Required proficiency)
• Knowledge of ITIL standards desired (Preferred proficiency)
• Knowledge of SQL databases. (Preferred proficiency)
• Knowledge of disaster recovery and backup procedures. (Preferred proficiency)
• Knowledge and experience with HL7 Interfaces. (Required proficiency)
• Knowledge and experience with SQL based applications (Preferred proficiency)
• Epic Application Certification (Required)
• Resolute Hospital Billings Claims (Strongly Preferred)
• Core Competencies

Demonstrates expertise in designing, configuring, testing, and maintaining Epic applications, with a strong focus on workflow improvement and user access security.

Proficient in leading projects, collaborating across teams, and providing IT support in a healthcare environment.

• Highest-signal resume keywords
• Epic Application Certification
• Designing, Configuring, Testing Epic Applications
• HL7 Interfaces
• MS Office/MS Visio/MS Project
• Detail-Oriented and Organized
• ATS Optimization Keywords
• Hard Skills
• Designing Epic Applications
• Configuring Epic Applications
• Testing Epic Applications
• Maintaining Epic Applications
• SQL Databases
• Disaster Recovery Procedures
• Backup Procedures
• Workflow Design
• Integrated Testing Scripts
• User Access Security
• Soft Skills
• Analytical Problem Solving
• Client Service
• Communication Skills
• Presentation Skills
• Relationship Building

Certifications & Qualifications

• Epic Application Certification
• Industry Keywords
• Healthcare IT
• Workflow Improvement
• Operational Support
• Change Management
• Interface Troubleshooting
• Tools & Technologies
• MS Office
• MS Visio
• MS Project
• Epic Systems
• ITIL Standards
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