Senior Associate, Operations & Coordination

Responsibilities

• Support the CSIO and Chief of Staff in planning and coordinating leadership priorities and workflows
• Manage leadership calendars of work to ensure visibility and alignment
• Supports preparation for key leadership and Board meetings, including coordinating agendas and tracking action items
• Support development of internal leadership communications, including updates and briefing materials
• Support the tracking and coordination of the CSIO’s external engagements and partnerships
• Support budgeting and expense tracking processes, including monitoring spend and maintaining basic forecasts
• Provide flexible surge capacity to other systems change teams

Requirements

• 3–5+ years of relevant work experience in operations, project management, nonprofit, or related fields
• Strong organizational and project management skills, with attention to detail and ability to manage multiple priorities
• Experience supporting team or leadership operations, including meeting coordination, follow-up, and proactive calendar and time management for senior leaders
• Strong written and verbal communication skills, including preparing clear and concise materials
• Ability to work in a fast-paced environment and manage ambiguity effectively
• Strong interpersonal skills and ability to collaborate across teams
• Basic experience with budgeting, tracking, or operational processes preferred
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and collaboration tools

Core Competencies

Demonstrates strong organizational and project management capabilities, with proficiency in coordinating leadership operations and managing multiple priorities. Skilled in developing internal communications and supporting budgeting processes while collaborating effectively across teams.

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