Senior Cloud Engineer – Infrastructure Services, FedRAMP

• Design, maintain, and secure the hosting platform for two distinct global SaaS products
• Develop tools and services that streamline operations and platform development experience
• Define and promote cloud-native architectural patterns across the platform
• Lead architecture decisions and design reviews
• Act as the escalation point for complex problems
• Foster collaboration, continuous improvement, and knowledge sharing
• Design, implement, and maintain secure, scalable infrastructure for global SaaS services
• Own service level objectives underpinning internal and external SLAs
• Ensure high availability, resilience, and scalability
• Improve observability and monitoring across infrastructure, platforms, and services
• Drive capacity planning and cloud cost optimization
• Apply security and compliance frameworks including ISO/IEC 27001, SOC 2, FedRAMP, and NIST SP 800-53
• Own solution design from analysis and architecture through development, deployment, and ongoing operation
• Evolve infrastructure-as-code, CI/CD, and progressive delivery
• Reduce operational toil through automation, self-service tooling, and standardization

Requirements

• 7+ years in infrastructure, platform, or cloud engineering
• 3+ years running Kubernetes in production
• Deep understanding of software development methodologies and systems design
• Experience in software development and large-scale SaaS operations
• Ability to troubleshoot and diagnose issues across every layer of the stack
• Production experience with Kubernetes and other cloud-native technologies
• Working knowledge of Kubernetes networking, including CNI and network policy
• Experience operating CDN, WAF, and DDoS protection services
• Deep experience with Azure cloud services
• Strong command of infrastructure-as-code, including Terraform, Bicep, or ARM templates
• Strong command of CI/CD pipelines and automation tooling
• Advanced proficiency with Azure Monitor, Prometheus, Datadog, or similar observability solutions
• Fluency in at least one general-purpose programming language, such as Python or Go
• Strong shell scripting skills, such as Bash or PowerShell
• Strong understanding of ISO/IEC 27001, SOC 2, and NIST SP 800-53
• Proven problem-solving and collaborative team experience
• Effective communication and documentation skills
• Excellent organizational skills and adaptability
• Bachelor's degree in a relevant field such as computer science or software engineering, or equivalent practical experience
• Must not require any type of U.S. work authorization now or in the future
• Must complete a comprehensive criminal background check, education verification, and employment verification upon conditional offer

Core Competencies

Demonstrates expertise in designing and maintaining secure, scalable infrastructure for global SaaS products, with a strong focus on cloud-native architectural patterns and automation. Proficient in applying security and compliance frameworks while ensuring high availability and performance across platforms.

Highest-signal resume keywords

• Kubernetes Production Experience
• Infrastructure-As-Code (Terraform, Bicep)
• CI/CD Pipeline Automation
• Azure Cloud Services Proficiency
• ISO/IEC 27001 Compliance Knowledge

Hard Skills

• Cloud Engineering
• Software Development Methodologies
• SaaS Operations
• Kubernetes Networking
• Observability Solutions (Azure Monitor, Prometheus, Datadog)
• Shell Scripting (Bash, PowerShell)
• Capacity Planning
• Security Frameworks (SOC 2, NIST SP 800-53)
• Automation Tooling
• Service Level Objectives Management

Soft Skills

• Problem-Solving
• Collaboration
• Effective Communication
• Organizational Skills
• Adaptability

Industry Keywords

• Cloud-Native Architecture
• SaaS Products
• ISO/IEC 27001
• SOC 2
• FedRAMP
• NIST SP 800-53

Tools & Technologies

• Kubernetes
• CDN
• WAF
• DDoS Protection Services
• Infrastructure Monitoring Tools