Senior Community Manager

Senior Community Manager

Vollzeit 60000 - 80000 € / Jahr (geschätzt) Homeoffice (teilweise)
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Auf einen Blick

  • Aufgaben: Gestalte die Proton-Community und baue ein globales Netzwerk von Datenschutzbefürwortern auf.
  • Unternehmen: Proton, ein innovatives Unternehmen, das sich für Privatsphäre und Sicherheit einsetzt.
  • Vorteile: Flexible Arbeitszeiten, kreative Freiheit und die Möglichkeit, einen echten Unterschied zu machen.
  • Weitere Informationen: Dynamisches Umfeld mit Fokus auf Vielfalt und Inklusion.
  • Warum dieser Job: Sei Teil einer Bewegung, die Menschen für Datenschutz begeistert und Gemeinschaften aufbaut.
  • Qualifikationen: Mindestens 7 Jahre Erfahrung im Community-Management und hervorragende Kommunikationsfähigkeiten.

Das prognostizierte Gehalt liegt zwischen 60000 - 80000 € pro Jahr.

The Role

You will shape how Proton shows up in the world, not just as a product, but as a movement.

You’ll architect the systems, spaces, and experiences that turn curious users into committed advocates, and committed advocates into a global privacy fandom.

This role blends community strategy, culture intuition, program design, content creation, and organic engagement.

You’ll define how Proton builds belonging at scale, from a digital community hub to micro-communities, ambassador tiers, events, and real‑world touchpoints.

If you understand that community is not a channel but a force multiplier, and that belonging is built through design, storytelling, and human connection, this is your role.

  • What you’ll do
  • Craft the community blueprint
  • Architect the Proton Community Hub, Proton’s own space for discussion, feedback, education, and connection.
  • Build systems, frameworks, and rituals that scale belonging and participation.
  • Define how members join, contribute, get recognized, and stay engaged.
  • Build & lead Proton’s ambassador program
  • Design ambassador journeys, contribution loops, rewards, and governance.
  • Source, onboard, activate, and nurture ambassadors who passionately represent Proton online and IRL.
  • Work with marketing, social, and product to connect ambassadors to brand and product moments.
  • Grow micro-communities across platforms
  • Reddit, Discord, Telegram, Matrix, Linked In groups, and emerging platforms.
  • Foster real conversations, create rituals, and shape touchpoints that feel human.
  • Identify community needs early and be the connective tissue between users and internal teams.
  • Guard the health & safety of Proton’s brand reputation
  • Monitor sentiment, guide crisis responses, and ensure brand safety.
  • Set clear policies, moderation standards, and community guidelines.
  • Partner with product and engineering teams to turn insights into roadmap input.
  • Job Requirements
  • 7+ years in community management, ambassador programs, or developer relationships building
  • Proven communication and copywriting experience
  • Proven experience building community hubs or ambassador programs from the ground up
  • Experience facilitating IRL user communities or event‑driven community activation
  • Exceptional communication skills; able to motivate, inspire, and mobilize groups
  • Comfortable working autonomously and owning complex cross‑functional programs
  • Based in the US and familiar with US online culture
  • Bonus points for
  • Experience with developer relations and community building at large-scale companies.
  • Strong familiarity with and passion for open-source ecosystems, privacy, security, or internet culture
  • Experience with community tools (Discourse, Dev., Guild, Orbit, Commsor, Common Room, etc.)
  • Our commitment to diversity and inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all.

We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability or socio‑economic background feel valued and empowered.

We strive to create equal opportunities, promote open dialogue and support continuous learning to ensure every voice is heard and respected.

Candidate privacy notice

When you apply for a position, refer a candidate or are considered for a role at Proton Technologies AG (Proton, we, us or our), your information is stored in Greenhouse, in accordance with its Service Privacy Policy.

This information is used to evaluate your suitability for the posted position.

We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymise it.

Should you have any inquiries about how we use or manage your information or if you wish to access, correct or delete your data, please contact our privacy team at careers@proton. ch.

Proton does not accept unsolicited CVs from any sources other than directly from candidates.

We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.

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Senior Community Manager Arbeitgeber: Jobtailor

Als Global Director B2B – Business Development bei uns profitieren Sie von einer dynamischen und innovativen Arbeitsumgebung, die auf Zusammenarbeit und Kreativität setzt. Wir bieten Ihnen nicht nur attraktive Vergütungsmodelle und umfassende Weiterbildungsmöglichkeiten, sondern auch die Chance, in einem internationalen Team zu arbeiten, das Vielfalt und persönliche Entwicklung fördert. Unsere Unternehmenskultur legt großen Wert auf Flexibilität und Work-Life-Balance, sodass Sie Ihre Karriereziele in einem unterstützenden Umfeld erreichen können.

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Kontaktdaten:

Jobtailor Recruiting-Team

Wir glauben, dass du diese Fähigkeiten brauchst, um Senior Community Manager mit Bravour zu bestehen

Community Management
Program Design
Content Creation
Organic Engagement
Communication Skills
Copywriting
Event Facilitation