Senior Customer Strategy Analyst

Overview

Support proposal development and authoring, budgeting, and proactively engage experts across Parexel to create market access/commercialization solutions that maximize value for the client and differentiate Parexel from its competitors.

Facilitate strategy discussions and drive the development of client-specific, competitive, and profitable solutions, scope, and budget.

Work with Access SMEs and Service Line leads to develop account strategies and expand relationships.

Support Access SMEs in researching leads (e. g., sponsors), their assets, and position the Parexel Access solution appropriately for client needs.

Leverage public sources and subscription databases to develop an access point of view for client discussions, proposals, and bid defense discussions.

Collaborate with the Access Operations team to identify resource needs for proposals and awarded projects.

Maintain awareness of industry trends, relevant products, and pipelines to identify future business opportunities.

Ensure client responses reflect strategy discussions, meet client needs, offer consistent messaging, and convey value proposition and critical success factors.

Responsibilities

• Support proposal development and authoring, budgeting, and engagement of experts to deliver market access/commercialization solutions.
• Facilitate strategy discussions and drive development of client-specific, competitive, and profitable solutions, scope, and budget.
• Collaborate with Access SMEs and Service Line leads to develop account strategies and expand relationships.
• Research leads (sponsors), assets, and position the Parexel Access solution to meet client needs.
• Use public sources and subscriptions (e. g., Citeline, Data Monitor) to develop an Access point of view for client discussions and proposals.
• Work with Access Operations to identify resource needs for proposals and awarded projects.
• Expand knowledge of industry trends, innovations, products, and pipelines to identify future opportunities.
• Ensure client responses reflect strategy discussions, meet client needs, provide consistent messaging, and convey value proposition and critical success factors.
• Support in bid pursuit meetings; contribute to content generation and Subject Matter Expert identification.
• Prepare budgets and Work Breakdown Structure (WBS) in collaboration with SVP Access, SMEs, and Service Line leadership; assist Ops and Finance in tracking New Business Awards and keeping data up to date.
• Collaborate with SVP Access and Access SMEs to develop content for early engagement conversations and proposals.
• Maintain a strong consultative One Parexel approach in developing unique business solutions and driving industry leadership.
• Maintain awareness of key competitors and industry trends to evolve Access and Commercial consulting offerings.

Requirements

• Bachelor’s degree required; advanced degree preferred
• Fluent English, verbal and written
• 6+ years of relevant experience in a market access or life sciences service consultancy/agency
• Comfort with desk research and synthesis of findings
• Knowledge of product development or drug development (bench to patient)
• Demonstrated ability to thrive in a complex matrix environment with cross-functional collaboration
• Ability to follow directions, prioritize workload, and work effectively in a team
• Ability to communicate ideas clearly and concisely; basic understanding of commercial needs and objectives in support of proposals and pricing; proficient in MS Word and Power Point
• ATS Optimization Keywords
• Hard Skills
• budgeting
• proposal development
• market access
• commercialization solutions
• account strategies
• desk research
• product development
• drug development
• content generation
• Work Breakdown Structure
• Soft Skills
• communication
• collaboration
• relationship building
• prioritization
• consultative approach
• problem-solving
• adaptability
• teamwork
• strategic thinking
• client engagement

Certifications & Qualifications

• Bachelor's degree
• advanced degree
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