Senior Director, Enterprise Communications

Responsibilities

• Help lead enterprise-wide communication strategies that enable organizational priorities, transformation initiatives and business growth
• Develop integrated communication and change management plans supporting organizational, technology, operational and cultural transformation
• Translate business strategy into compelling narratives that create understanding, alignment and action
• Drive employee awareness, readiness and adoption of strategic initiatives while reducing change fatigue
• Establish scalable frameworks and best practices for enterprise communications and change management
• Serve as a trusted communications advisor and strategic partner to executive and senior leadership
• Develop executive communication strategies, messaging platforms, speeches, presentations, thought leadership content and leadership engagement plans
• Create and manage enterprise executive communications and leadership event calendars
• Counsel leaders through transformational moments, organizational change, acquisitions, crises and business milestones
• Strengthen employee engagement, trust and organizational culture through purposeful communications
• Develop manager communication toolkits and leadership resources
• Lead communication initiatives fostering engagement, trust, belonging and transparency across a diverse global workforce
• Establish and mature a world-class enterprise communications function
• Build communication governance, planning processes, measurement frameworks and operating rhythms
• Develop and maintain an enterprise editorial calendar aligned to strategic priorities and business objectives
• Partner with HR, Legal, Operations, Corporate Development and business leaders to align messaging and communication strategies
• Advance communications capabilities through technology, data and innovation
• Pilot and implement AI-enabled tools to improve communications effectiveness, efficiency and employee experience
• Track communication effectiveness, employee engagement, trust, adoption and business impact using measurement frameworks
• Support enterprise reputation management and strategic issues communications
• Develop communication strategies ensuring continuity, transparency and trust during uncertainty and growth
• Establish enterprise communications as a trusted strategic partner in planning and transformation
• Implement communications governance, planning processes and measurement frameworks
• Establish baseline trust, reputation, engagement and change adoption metrics
• Deliver communications support for strategic business, technology and organizational transformation initiatives
• Improve manager preparedness and leadership communication effectiveness
• Increase employee understanding of company strategy, priorities and organizational changes
• Drive measurable improvements in adoption, engagement, alignment and organizational readiness

Requirements

• 12+ years of progressive experience in a communications and public relations leadership role
• Bachelor's degree in Communications, Change Management, Public Relations, Journalism or a related field is required
• Proven ability to create compelling communications that engage, educate and inspire audiences
• Demonstrated ability to effectively partner, coach and consult with executive and senior-level leaders across functions, businesses and/or countries
• Experience enhancing and refining company branding, values and behaviors
• Presence, confidence, maturity and emotional intelligence
• Demonstrated ability to lead or support large-scale communications initiatives, including assembling and directing resources to ensure timelines are met
• Willingness and ability to handle multiple and competing priorities across different time zones and global teams
• Ability to navigate a dynamic, fast-paced environment
• Expert change communication, project management, prioritization and creative problem-solving skills
• Ability to travel domestically and internationally
• Exceptional writing and editing skills, with the ability to adapt content for different channels and audiences; AP style expertise
• Prior public company experience, either working directly for or via agency
• Experience with Adobe, Canva, ClickUp, internal comms tech (SharePoint, Poppulo), PR technology (Cision, Muck Rack, Meltwater, Business Wire, etc.) is a plus

Core Competencies

Demonstrates expertise in developing and executing enterprise-wide communication strategies that drive organizational transformation and employee engagement. Proficient in change management, executive communication, and leveraging technology to enhance communication effectiveness.

Highest-signal resume keywords

• Change Management
• Executive Communication
• Strategic Communication Planning
• Employee Engagement
• Project Management

ATS Optimization Keywords

Hard Skills

• Change Communication
• Compelling Narrative Development
• Measurement Frameworks
• AP Style Expertise
• Branding Enhancement

Soft Skills

• Emotional Intelligence
• Coaching and Consulting
• Presence and Confidence
• Creative Problem-Solving
• Adaptability

Industry Keywords

• Public Relations
• Organizational Change
• Employee Trust
• Crisis Communication
• Global Workforce Engagement

Tools & Technologies

• Adobe
• Canva
• ClickUp
• SharePoint
• Poppulo
• Cision
• Muck Rack
• Meltwater
• Business Wire