Senior Learning Experience Designer – ILT/VILT

• Design, develop, and contextualize high-quality GA learning programs for enterprise, technical, and professional audiences
• Serve as Lead Learning Experience Designer for programs involving AI, emerging technology, digital transformation, technical skills, leadership, role-based application, or workplace productivity
• Own the client-facing design process from discovery through delivery, including requirements, outcomes, timelines, scope, resourcing, development plans, and content quality
• Partner with sales, product, client success, solutions, and delivery teams to identify needs and translate them into learning solutions
• Support pre-sales and client conversations by defining skill needs, learner personas, program objectives, audience readiness, and learning pathways
• Evaluate relevant tools, workflows, use cases, and workplace contexts, including AI tools
• Define outcomes supporting practical application, workflow improvement, productivity gains, behavior change, and responsible technology use
• Create instructor-led materials including slides, hands-on labs, case studies, simulations, assessments, facilitator guides, learner workbooks, and workplace exercises
• Design hands-on activities using workplace and AI tools such as ChatGPT, Claude, Gemini, Microsoft Copilot, Perplexity, Midjourney, and NotebookLM
• Translate complex or technical concepts into accessible learning experiences with subject matter experts
• Curate and update content for industry trends, tool capabilities, best practices, accessibility, and responsible use
• Design structured learning pathways across proficiency levels
• Ensure learning experiences follow adult learning principles, learning science, accessibility, measurable outcomes, and workplace transfer
• Own project and program development timelines, deliverables, resources, QA, and productization standards
• Onboard and manage SMEs, instructional designers, assessment specialists, instructors, vendors, contractors, and freelancers
• Develop instructor enablement materials and guide instructors in applied, interactive learning delivery
• Tailor programs for enterprise clients, startups, government organizations, technical teams, business leaders, and cross-functional employee populations
• Collect and analyze learning impact data for continuous improvement
• Work with translation and localization partners where applicable
• Lead standardization of reusable learning patterns, components, activities, templates, and program structures
• Contribute to a scalable library of reusable learning components and AI-enabled learning patterns
• Identify opportunities to convert custom materials into reusable product components and improve GA’s learning portfolio

Requirements

• 5+ years of experience in instructional design, learning experience design, curriculum design, or a related field, with significant experience creating instructor-led training content
• Demonstrated ability to design high-quality learning experiences for enterprise, professional, technical, or workplace audiences
• Strong experience creating practical, outcome-driven learning materials, including slides, facilitator guides, activities, assessments, case studies, labs, simulations, and learner resources
• Experience managing clients, stakeholders, SMEs, instructors, vendors, or cross-functional partners through a content development process
• Strong understanding of instructional design methodologies, including Bloom’s Taxonomy, ADDIE, experiential learning, practice-based learning, and adult learning principles
• Ability to design for both technical and non-technical audiences
• Hands-on fluency with current AI tools
• Demonstrated experience designing learning experiences related to AI, emerging technology, data, digital transformation, technical skills, or workplace technology adoption
• Strong working knowledge of generative AI, large language models, prompt engineering, machine learning, AI agents, ethical AI, responsible use, and enterprise AI adoption
• Experience designing practical, hands-on learning activities
• Experience collaborating with subject matter experts to translate complex concepts into structured, engaging, and accessible learning experiences
• Familiarity with LMS platforms, content management systems, and authoring tools
• Willingness to flex schedule for meetings across time zones, particularly in the United States, Europe, the Middle East, and Asia
• Ability to thrive in fast-paced, dynamic environments
• Passion for helping diverse learners build practical, future-facing skills

Core Competencies

Demonstrates expertise in designing high-quality learning experiences tailored for diverse audiences, utilizing instructional design methodologies and current AI tools to enhance engagement and practical application. Proven ability to manage client relationships and collaborate with cross-functional teams to deliver impactful learning solutions.

Highest-signal resume keywords

• Instructional Design Methodologies
• AI Tools Proficiency
• Curriculum Development
• Client Management
• Learning Experience Design

Hard Skills

• Curriculum Design
• Learning Experience Design
• Instructor-Led Training Content Creation
• Hands-On Learning Activities
• Assessment Development
• Content Development Process Management
• Learning Impact Data Analysis
• Accessibility Standards
• Learning Pathway Design
• Generative AI Knowledge

Soft Skills

• Collaboration
• Adaptability
• Communication
• Stakeholder Management
• Passion for Learning

Industry Keywords

• Adult Learning Principles
• Bloom's Taxonomy
• ADDIE
• Experiential Learning
• Digital Transformation
• Workplace Technology Adoption
• Technical Skills Development
• Ethical AI
• Responsible Technology Use
• Emerging Technology

Tools & Technologies

• LMS Platforms
• Content Management Systems
• Authoring Tools
• ChatGPT
• Microsoft Copilot
• Claude
• Gemini
• Perplexity
• Midjourney
• NotebookLM