Senior Manager – Enterprise Project Management Office

Responsibilities

• Execute the roadmap for scaling the EPMO within the governance structure and operating model established by the Transformation Office leadership, including operationalizing the EPMO's vision, execution framework, and standards.
• Lead, mentor, and develop a team of project management professionals, fostering a culture of excellence, accountability, and continuous improvement.
• Build and maintain a PM competency framework that defines capability levels, role‑specific expectations, and career pathways within the EPMO.
• Implement and maintain a PM deployment model that assigns project management resources to enterprise‑scale and firm‑wide strategic initiatives based on scope, complexity, and strategic priority.
• Serve as the firm's primary authority on project management standards, tools, and methodologies, ensuring consistency and quality of PM practice across the enterprise.
• Serve as the lead project manager owning end‑to‑end project delivery on high‑visibility, complex initiatives that are directly aligned with the firm's strategic plan objectives.
• Work hand in hand with Business Analysts during project initiation and requirements phases, ensuring business needs are thoroughly understood and translated into actionable project plans.
• Navigate complex, matrixed stakeholder environments with confidence, building trust and alignment across senior leadership, business units, and operational departments.
• Model best‑in‑class project management practices, demonstrating the value of disciplined execution and setting the standard for the EPMO team.
• Design, implement, and continuously improve standardized PMO methodologies, templates, playbooks, and workflows across all firm functions.
• Administer the project intake process established by the Transformation Office, ensuring all submissions are evaluated against approved criteria and that intake packages are prepared for governance review.
• Administer change control protocols to track project progress, budget adherence, and prevent scope creep across all EPMO‑supported initiatives.
• Evaluate, select, and implement the EPMO's technology stack, including project tracking platforms, portfolio dashboards, and reporting tools.
• Maintain a firm‑wide view of the project portfolio, identifying interdependencies, resource conflicts, and risk areas before they become delivery problems.
• Design and manage the firm's PM resource allocation model and own capacity planning across the EPMO.
• Provide regular reporting and dashboards to give firm leadership real‑time insights into portfolio status.
• Conduct post‑implementation reviews (PIRs) to drive continuous improvement and establish feedback loops for future initiatives.
• Build strong, trust‑based relationships with key stakeholders to embed PMO practices across the firm.
• Act as a trusted advisor and thought partner to firm leadership on project execution, organizational change, and operational improvement initiatives.
• Establish processes to identify and track project risks early, prioritizing risks and updating mitigation plans on a regular cadence.
• Create clear escalation protocols for project issues, ensuring issues are surfaced to senior leadership appropriately and resolved without delay.

Requirements

• Bachelor’s degree in business administration, Project Management, Information Systems, or a related field required.
• Master’s degree in business administration or a related field preferred.
• PMP certification required or demonstrated equivalent mastery of project management methodology (PMI‑ACP, PRINCE2, etc.).
• Change management certification (Prosci/ADKAR or equivalent) strongly preferred given the organizational scope of this role.
• 8+ years of progressive project management experience, with at least 3 years in a PMO leadership or enterprise‑level role.
• Demonstrated experience founding or standing up a PMO function, including establishing governance frameworks, operating models, PM standards, and a PM deployment model from the ground up.
• Experience designing and executing a PM resource deployment model for a portfolio of enterprise‑scale initiatives.
• Track record of building PM competency frameworks and skills assessment models for project management teams.
• Proven ability to develop and implement firm‑wide standards, frameworks, and governance processes in a matrixed environment.
• Experience managing, assessing, and developing project management staff at varying levels of seniority and capability.
• Exceptional communication and stakeholder management skills, with demonstrated ability to influence and build trust with senior legal or business leaders.
• Demonstrated experience building and managing a departmental or functional operating budget, including developing a business case for investment.
• Experience in a law firm or professional services environment strongly preferred.
• Familiarity with legal operations or law firm business functions (Finance, HR, IT, Marketing, etc.) preferred.
• Strong expertise across project management methodologies, including PMP, Agile, Waterfall, and hybrid approaches.
• High proficiency with project management tools and platforms such as Smartsheet, Monday. com, MS Project, Asana, or similar.
• Forward‑thinking perspective on AI‑assisted project management and the ability to evaluate and implement emerging EPMO technology capabilities.
• Highly strategic thinker with the ability to connect day‑to‑day project execution to firm‑level priorities and communicate that connection to leadership.
• A skilled relationship builder who earns trust through credibility and results, not title or authority.
• Adaptable, resilient, and capable of managing complex, competing initiatives in a dynamic, high‑expectation environment.
• Demonstrated openness to adopting new technologies, embracing innovative solutions, and leveraging automation to drive efficiency and continuous improvement.
• A builder's mindset energized by ambiguity, capable of creating structure where none exists, and equally comfortable setting vision and rolling up their sleeves.
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