- Own the internal communications strategy, calendar, and multi-channel distribution framework across the People and COO organizations
- Write and edit clear, engaging content for internal audiences across the internal wiki and other channels
- Craft consistent messaging on company updates, initiatives, and achievements
- Support leadership on change and reorganization communications
- Manage and optimize email, intranet, Slack, and other digital communication channels
- Develop and maintain a crisis communications plan
- Design and run an employee listening framework across employee groups and key moments at least quarterly
- Establish feedback mechanisms and translate employee feedback into action
- Build, document, pilot, and iterate a company-wide recognition framework
- Integrate recognition into tools and processes such as Slack and Workday
- Identify and help launch culture initiatives grounded in company values
- Track and report culture awareness and adoption
- Design connection frameworks for events and community programming, including remote/distributed hubs
- Plan and deliver company events with attendance and satisfaction goals
- Analyze and present survey, attendance, engagement, and participation data to drive decisions
Requirements
- 6+ years of experience across internal communications and employee experience/engagement
- Excellent, clear, simple writing
- Demonstrated experience designing employee listening, feedback, or survey programs
- Experience building or running employee recognition programs
- Experience planning and executing company-wide events or community programming, including for distributed/remote teams
- Strong ability to analyze and present data accurately and use it to tell a story
- Ability to prioritize effectively and lead and execute independently as a senior individual contributor
- Experience working cross-collaboratively with employees and executives at all levels
- Fluency in best practices across internal communication channels
- Understanding of how communications, recognition, culture, and leadership intersect
- Experience driving behavior change through communications and program design
- Excellent written and verbal communication skills
- Previous experience in founder-led startup organizations (bonus)
- Experience with Notion (bonus)
- Fluency with AI tool (bonus)
- Google Suite and Notion are listed as technologies used
Core Competencies
Demonstrates expertise in internal communications strategy, employee engagement, and recognition program design. Proficient in analyzing data to inform decision-making and enhance company culture through effective communication channels.
Highest-signal resume keywords
- Internal Communications Strategy
- Employee Engagement Programs
- Data Analysis and Presentation
- Event Planning and Execution
- Crisis Communications Management
Hard Skills
- Writing and Editing
- Employee Listening Programs
- Feedback Mechanisms
- Recognition Program Design
- Change Communication
- Survey Program Design
- Data Storytelling
- Culture Initiatives
- Community Programming
- Event Management
Soft Skills
- Prioritization
- Cross-Collaborative Leadership
- Independent Execution
- Clear Communication
- Analytical Thinking
Industry Keywords
- Founder-Led Startup Experience
- Company Culture
- Employee Experience
- Internal Communication Channels
- Change Management
Tools & Technologies
- Google Suite
- Notion
- Slack
- Workday
- AI Tools
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Senior Manager, Internal Communications Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
