Senior Manager, Revenue Strategy – Recovery

• Own Lingraphica's full payor revenue engine from contract negotiation and payor strategy through billing, collections, cash posting, and reconciliation
• Set and drive strategy for payor access and expansion
• Lead negotiation of payor contract terms and reimbursement rates
• Track payor policies and analyze payor trends and performance data
• Build and lead the Payor Strategy Manager
• Oversee billing and collections operations, including timely and accurate claims submission and follow-up
• Own collections performance, aging, and denial-management workflows
• Partner with the Senior Manager, Payor Readiness on funding and authorization handoff into billing
• Drive cash flow performance and manage the cash forecast
• Oversee cash posting and reconciliation against contracted rates
• Establish processes to identify underpayments and rate discrepancies
• Build and report KPIs covering payor access, contract rates, billing/collections, and cash reconciliation accuracy
• Develop data-driven business cases for payor negotiations and prioritization
• Maintain expert-level knowledge of payor reimbursement terms, billing regulations, and collections compliance
• Perform other duties as assigned
• Directly manage the Reimbursement Manager, Cash Posting & Reconciliation Manager, and Payor Strategy Manager
• Report directly to the Director, Operations

Requirements

• Bachelor's degree or equivalent combination of education and experience
• 7+ years of experience in healthcare revenue cycle management
• Direct experience with payor contracting or reimbursement rate negotiation
• At least 5 years of management experience
• Proven people-leadership experience managing managers and multi-team departments
• Strong knowledge of billing, collections, and cash reconciliation workflows in a healthcare or DME/HME environment
• Demonstrated experience building or owning a cash forecast or AR/revenue model
• Track record of using data and analytics to inform payor and contracting strategy
• Excellent negotiation, communication, and cross-functional influence skills
• Ability and willingness to travel within the U.S. up to 2 times per year for in-person team and all-company meetings
• Experience in speech-generating devices, durable medical equipment, or related healthcare technology space (preferred)
• Experience building or scaling a dedicated payor strategy or managed care department (preferred)
• Familiarity with payor policy analytics and reimbursement modeling tools (preferred)
• Reliable and secure internet access
• Ability to operate a computer, with or without reasonable accommodation
• Must be authorized to work in the U.S.

Core Competencies

Demonstrates expertise in healthcare revenue cycle management, including payor contracting, billing, collections, and cash reconciliation. Proven ability to lead teams, drive strategy, and utilize data analytics for informed decision-making in payor negotiations.

Highest-signal resume keywords

• Healthcare Revenue Cycle Management
• Payor Contracting Negotiation
• Billing and Collections Workflows
• Data Analytics for Payor Strategy
• People Leadership Experience

Hard Skills

• Payor Strategy Development
• Cash Forecasting
• Claims Submission
• Denial Management
• KPI Reporting
• Reimbursement Rate Analysis
• Underpayment Identification
• Contract Rate Management
• Billing Regulations Knowledge
• Collections Compliance

Soft Skills

• Negotiation Skills
• Communication Skills
• Cross-Functional Influence
• Team Leadership
• Strategic Thinking

Industry Keywords

• Durable Medical Equipment
• Speech-Generating Devices
• Healthcare Technology
• Revenue Cycle Management
• Payor Access

Tools & Technologies

• Reimbursement Modeling Tools
• Payor Policy Analytics