Senior Manager, Sales – Commercial Airlines

• Own and manage customer accounts and all aspects of customer relationships
• Interface directly with airlines to identify customer needs and develop new client relationships
• Understand customer organization, culture, structure, decision makers, and decision-making process
• Manage overall customer satisfaction
• Balance customer demands and needs with business strategy and needs
• Prepare pursuit and capture strategies and present them to leadership
• Provide accurate and timely orders and sales forecasting
• Establish and manage the orders pipeline
• Track sales activity, calls, emails, opportunities, and campaign metrics using a CRM
• Coordinate with other business units to maximize sales opportunities and ensure customer satisfaction
• Work with cross-functional teams to influence decisions and drive results
• Network with Collins Aerospace contacts and external contacts to support successful business capture
• Provide marketing organizations with market, customer, and competitive information
• Participate in regional tradeshows and promote Collins Aerospace’s brand and solutions
• Grow the Commercial Avionics business through prospecting, pursuit strategy execution, and closing complex deals
• Work directly with Commercial Airlines in the United States and Canada

Requirements

• Typically requires a University Degree and minimum 10 years prior relevant experience OR an Advanced Degree in a related field and minimum 7 years of experience
• Prior sales experience required
• Prior aviation experience required
• Experience selling into Large Accounts
• Prior experience within the aerospace industry preferred
• Prior experience managing and owning relationships with key customers and driving business growth preferred
• Prior experience working collaboratively among internal and external stakeholders preferred
• Fluent French speaking ability preferred, not required
• Previous pilot experience preferred, not required
• Must be authorized to work in the U.S. without company immigration sponsorship now or in the future
• No security clearance required
• Expected travel upwards of 50%
• Preferred to live near a major/international airport

Core Competencies

Demonstrates expertise in managing customer relationships and driving business growth within the aerospace industry, with a strong focus on sales strategy execution and customer satisfaction. Proficient in collaborating with cross-functional teams and utilizing CRM tools to track sales activities and opportunities.

Highest-signal resume keywords

• Customer Relationship Management
• Sales Strategy Execution
• Aerospace Industry Experience
• Large Account Sales
• Fluent French Speaking

Hard Skills

• Sales Forecasting
• Orders Pipeline Management
• Market Analysis
• Business Capture Strategies
• Complex Deal Closing

Soft Skills

• Interpersonal Communication
• Collaboration
• Customer Satisfaction Management
• Networking

Industry Keywords

• Aviation
• Commercial Airlines
• Aerospace
• Tradeshows
• Customer Needs Analysis

Tools & Technologies

• CRM Software