Senior Presales Engineer – Partner Enablement

Calculate, prepare, and follow up on service contract proposals for renewals, extensions, and amendments to existing service agreements
Provide presales support to partners (partner enablement)
Design and deliver training sessions, workshops, and knowledge-transfer programs for internal presales employees and partner resources
Support engineering and planning firms and clarify specialist, technical, and solution-related questions during the planning and tendering phases
Collaborate with Product Management, Service, Sales, and partner organizations to improve processes and solutions
Maintain and further develop presales materials, knowledge bases, calculation templates, and standard documentation
Support the launch of new products, solutions, and services, as well as their market positioning
Support the development and standardization of services, service contracts, and sales-support processes
Support Sales with the technical and commercial preparation of proposals and tenders
Conduct customer consultations, presentations, and workshops on Ascom solutions
Create solution and system concepts, including technical documentation

Requirements

• Successfully completed degree or comparable vocational qualification in Computer Science, Telematics, Electrical Engineering, Telecommunications, or a related field
• Several years of experience in technical sales, presales, or solution engineering, ideally in the healthcare or ICT sector
• Demonstrated experience with complex solutions in healthcare, industrial, or comparable technology environments
• Ideally, more than five years of experience with healthcare communication solutions, EHR systems, IT infrastructures, telecommunications, or wireless technologies (DECT, WLAN)
• Excellent knowledge of networking technologies, wireless networks, databases, and IP routing
• Knowledge of Windows Server and system environments is an advantage
• Confident, customer-focused manner, with strong presentation and communication skills
• Enjoy working with customers, partners, and cross-functional teams
• Very good written and spoken German and English
• Independent, structured, and solution-oriented approach to work
• Strong customer focus and a high commitment to quality
• Willingness to travel for work

Core Competencies

Demonstrates expertise in technical sales and presales support, with a strong focus on healthcare communication solutions and the ability to create and deliver training programs. Proficient in collaborating with cross-functional teams to enhance service contracts and improve customer engagement.

Highest-signal resume keywords

• Technical Sales Experience
• Healthcare Communication Solutions
• Presales Support
• Networking Technologies
• Bilingual in German and English

Hard Skills

• Technical Sales
• Presales Support
• Solution Engineering
• Networking Technologies
• Wireless Networks
• EHR Systems
• IP Routing
• Windows Server
• Database Management
• Healthcare Solutions

Soft Skills

• Customer-Focused
• Strong Presentation Skills
• Effective Communication
• Structured Approach
• Team Collaboration

Industry Keywords

• Healthcare Sector
• ICT Sector
• Service Contracts
• Tendering Processes
• Product Management