Senior Product Manager – Intelligent Workflows

• Own the delivery of AI-enabled workflow experiences across contractor onboarding, credentialing, and operator compliance
• Translate the team's AI product strategy into scoped, sequenced workflow projects with clear milestones and outcomes
• Partner with internal cross-functional stakeholders to ship production-grade experiences that are explainable, reliable, and measurably better than the flows they replace
• Define and own outcome metrics for each project: cycle time, error reduction, automation rate, adoption, and safety impact
• Lead the delivery of intelligent onboarding experiences including smart document review, credential validation, qualification gap identification, and guided remediation
• Reduce time-to-qualify so safe contractors reach the field faster and operators carry less manual review effort
• Support global scale, multi-region compliance requirements, and diverse contractor types
• Lead workflow projects for operator-side risk visibility, contractor oversight, and audit readiness
• Bring ML-driven risk scoring, anomaly detection, and proactive alerts into operator workflows to shift users from reactive to proactive risk management
• Turn compliance and credential data into clear, trusted insights that drive better safety decisions
• Apply the AI product frameworks, best practices, and guardrails established by the Principal PM for AI Products
• Surface in-market signal, customer feedback, and project learnings that strengthen the AI product roadmap
• Partner with the Platform Data PM on the data inputs and quality requirements that make AI-enabled experiences possible
• Lead change management and adoption, working directly with customers and across internal cross-functional stakeholders
• Delivered 2 to 3 AI-enabled workflow improvements in contractor onboarding or operator compliance, with measurable reductions in cycle time, manual effort, or risk exposure
• Demonstrated customer outcome gains: faster contractor qualification, higher credential accuracy, and improved compliance administrator efficiency
• A clear project roadmap that translates the AI product strategy into delivered workflow value
• Effective delivery partnership with the Principal PM for AI Products, with in-market signal flowing back to inform the AI roadmap

Requirements

• 7 to 9 years of product management experience in B2B SaaS, with proven delivery of complex customer-facing experiences that incorporate AI, ML, or automation capabilities
• Strong project leadership and delivery skills, with the ability to translate strategy into shipped outcomes
• Strong systems thinking and the ability to map complex multi-party processes and identify where intelligence adds the most value
• Experience in regulated, compliance, credentialing, or supply chain domains strongly preferred
• Comfort operating in a matrixed product environment, executing against team strategy while applying the operational guidance of a principal-level AI subject matter expert
• Deep customer empathy and discovery skills, with a working understanding of contractor, operator, and compliance administrator needs
• Experience in PE-backed or scale-stage SaaS environments preferred

Core Competencies

Demonstrates expertise in AI-enabled workflow delivery, focusing on contractor onboarding and compliance, with a strong emphasis on project leadership, outcome metrics, and customer-centric solutions. Proven ability to translate AI product strategy into actionable projects while ensuring compliance and operational efficiency.

Highest-signal resume keywords

• AI-Enabled Workflow Delivery
• Project Leadership
• Outcome Metrics Definition
• Customer Outcome Gains
• Compliance and Credentialing Experience

Hard Skills

• Product Management
• AI Integration
• Machine Learning
• Automation Capabilities
• Data Quality Requirements
• Workflow Improvement
• Risk Management
• Process Mapping
• Change Management
• Performance Metrics

Soft Skills

• Customer Empathy
• Systems Thinking
• Cross-Functional Collaboration
• Effective Communication
• Discovery Skills

Industry Keywords

• B2B SaaS
• Compliance
• Credentialing
• Supply Chain
• Contractor Onboarding
• Operator Compliance
• Risk Visibility
• Audit Readiness
• PE-Backed Environments
• Scale-Stage SaaS