Senior Program, Product Manager

• Lead comprehensive project management and operational coordination for the Digital Government Network portfolio
• Oversee strategic execution of network events, initiatives, and activities
• Ensure alignment with broader Beeck Center priorities and cross-functional objectives
• Manage the network's data strategy, internal product management and development, performance measurement, and evaluation activities
• Serve as the primary liaison to central Beeck Center monitoring and evaluation efforts
• Translate network engagement and impact data into actionable insights for organizational decision-making
• Provide strategic communications and engagement support across the Digital Government Network portfolio
• Strengthen member participation and stakeholder relationships
• Foster integration with other Beeck Center programs
• Collaborate with external public sector partners, philanthropic stakeholders, and network members
• Work closely with Research and Training & Technical Assistance
• Coordinate with Beeck Center Operations and Communications
• Report directly to the Director of Networks, Kirsten Wyatt

Requirements

• Bachelor's degree and 3-5 years of professional experience in program management, data analytics, capacity building, or running professional communities of practice (or equivalent experience)
• Proven track record designing, operationalizing, and managing complex, multi-stakeholder project plans from inception through evaluation
• Experience managing data systems and configuring CRM platforms such as SugarCRM or Salesforce
• Ability to synthesize performance metrics into structured reports
• Experience applying product management practices, including roadmapping, prioritization frameworks, and user research or discovery
• Experience guiding development of digital tools, platforms, or services
• Exceptional communication and interpersonal skills
• Ability to write for diverse professional audiences and cultivate high-trust relationships with external stakeholders
• Advanced organizational and time management skills
• Ability to independently guide competing priorities and maintain strict attention to detail under tight deadlines
• Proficiency using Asana, Slack, Looker Studio, Airtable, Google Workspace, Figma, and Miro
• Ability to work in a distributed workplace environment
• Preferred: experience with federal, state, or local government agencies, civic tech initiatives, or nonprofit advocacy networks
• Preferred: familiarity with digital government service delivery landscapes, human-centered design principles, or data privacy practices
• Preferred: experience managing program budgets, mentoring student analysts or junior staff, and executing grant reporting workflows
• Preferred: experience applying equity and accessibility standards across digital communication channels and virtual programming formats

Core Competencies

Demonstrates expertise in project management, data analytics, and strategic communications within the Digital Government Network portfolio. Proven ability to manage complex, multi-stakeholder projects and synthesize performance metrics into actionable insights.

Highest-signal resume keywords

• Project Management
• Data Analytics
• CRM Platform Management
• Strategic Communications
• Product Management Practices

Hard Skills

• Data Strategy
• Performance Measurement
• User Research
• Digital Tool Development
• Program Budget Management

Soft Skills

• Exceptional Communication
• Interpersonal Skills
• Organizational Skills
• Time Management
• Relationship Building

Industry Keywords

• Digital Government
• Civic Tech
• Nonprofit Advocacy
• Human-Centered Design
• Data Privacy Practices

Tools & Technologies

• SugarCRM
• Salesforce
• Asana
• Slack
• Looker Studio
• Airtable
• Google Workspace
• Figma
• Miro