Senior Project Manager – Program Management

• Drive efficiency and consistency across multiple concurrent projects of varying complexity.
• Serve as the single point of contact for program delivery, developing tailored strategies and standardized processes that ensure high-quality outcomes.
• Collaborate with clients to define program goals for large-scale, complex project portfolios spanning multiple markets and asset types.
• Develop and implement standardized processes, playbooks, and tools that support cross-functional partnerships.
• Provide consolidated reporting across schedule, budget, risk, and opportunity metrics for all active projects.
• Establish management routines to track portfolio performance against client-specific KPIs.
• Proactively identify and resolve risks across projects, removing roadblocks and facilitating stakeholder alignment.
• Continuously improve delivery processes to enhance efficiency across varied project types.
• Manage relationships with diverse internal and external stakeholders, including client executives, project teams, vendors, and JLL service lines.
• Navigate competing priorities and expectations while maintaining alignment across all parties.
• Communicate effectively with executive stakeholders who have varying levels of industry experience.
• Coordinate cross-functional teams across JLL's platform to deliver integrated solutions.
• Facilitate reprioritization conversations among stakeholders when conflicts arise.
• Leverage JLL's broader capabilities to provide portfolio-specific insights and expertise.
• Lead project teams through example, establishing strong rapport while driving operational excellence.
• Allocate workloads strategically across team members based on expertise, capacity, and project demands.
• Foster a collaborative environment that encourages continuous learning and professional development.
• Execute team strategies that support P&L objectives and strengthen JLL's market position.
• Cultivate deep client relationships, identify cross-selling opportunities across JLL's service lines, and contribute to business development efforts.
• Monitor project profitability to ensure both client satisfaction and financial performance.

Requirements

• 10+ years in real estate/project/program management
• Proven ability to manage multiple complex projects simultaneously across different project types and markets
• Experience with projects throughout the full real estate lifecycle (planning, design, construction, occupancy)
• Track record of managing diverse stakeholder groups and building effective relationships at all levels
• Demonstrated success communicating with C-suite executives and managing their varying expectations
• Experience working across multiple markets, preferably globally, with ability to navigate regional differences
• Comprehensive knowledge of real estate development processes, approvals, and regulations
• Strong problem-solving skills and ability to connect strategic vision to tactical execution
• Advanced organizational skills with ability to prioritize across multiple concurrent initiatives in fast-paced environments
• Expertise in project scheduling and budget management across varied project types
• Advanced proficiency in data analysis tools, including Smartsheet
• Strong contract management capabilities
• Knowledge of disciplined project management methodologies (Six Sigma, PMP certification preferred)
• Excellent presentation, written, and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, Power Point)
• Understanding of standard business and accounting practices
• Proficiency in AI tools and applications for project management, data analysis, and process optimization.
• ATS Optimization Keywords
• Hard Skills
• project management
• program management
• real estate lifecycle
• project scheduling
• budget management
• data analysis
• contract management
• process optimization
• Six Sigma
• PMP
• Soft Skills
• problem-solving
• organizational skills
• communication
• relationship management
• stakeholder alignment
• collaboration
• leadership
• strategic vision
• prioritization
• continuous learning

Certifications & Qualifications

• PMP certification
• Industry Keywords
• real estate
• project portfolio
• stakeholder groups
• client relationships
• business development
• financial performance
• market position
• operational excellence
• KPI
• cross-functional teams
• Tools & Technologies
• Smartsheet
• Microsoft Office Suite
• AI tools
• data analysis tools
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