Senior Project Manager – VCF

Responsibilities

• Lead and manage end-to-end VCF projects, from initiation to closure.
• Collaborate with AHEAD account teams and pre‑sales specialists to evaluate client priorities and initiatives in order to formulate project plan and activity backlog.
• Ensure service delivery success and customer satisfaction through effective project management.
• Develop, define, and execute project plans and/or agile boards.
• Identify and validate resources needed to ensure project success; liaise with sub‑contracting team if needed.
• Coordinate activities and tasks among internal stakeholders including project team members, OA, Resource Management, Delivery Leadership, and more.
• Manage project risks, issues, and overall progress to ensure project goals (e. g., deadline, scope and quality) are achieved.
• Serve as liaison between technical and non‑technical teams to ensure all project requirements are met.
• Help identify process gaps or areas for improvement.
• Utilize tools such as Salesforce, Smartsheet, and Jira.
• Develop customer relationships and aid in identifying additional sales opportunities.

Requirements

• IT infrastructure or data center experience is required (compute, storage, and networking)
• Knowledge and expertise with VCF (VMWare Cloud Foundation)
• Financial (budget) and resource management experience with Salesforce is preferred
• Experience with PM tools such as Smartsheet and Jira
• Ability to independently manage medium to high-risk projects that drive new adoption throughout customer environments.
• Applied knowledge of project management standards, processes, procedures and guidelines using both Agile and Waterfall methodologies
• Knowledgeable of project management best practices (i. e., Project Management Body of Knowledge – PMBOK).
• Foundational understanding of IT project methodologies and life cycles (e. g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, and implementation)
• Excellent problem‑solving, conflict, and time management skills.
• Strong verbal and written communication skills.
• Must be adept with the use of negotiation techniques to reach agreement when there are widely differing viewpoints.
• Effectively communicate with executive level clients.
• Ability to consistently set clear expectations, manage team performance, and build high morale among project team members.
• Willingness to show initiative in areas outside of core responsibilities when needed.
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