Senior Specialist, Epic Solution Delivery – Ambulatory

• Provide expert-level support across multiple Epic modules
• Support complex development efforts and cross-functional projects
• Assist with overseeing full product lifecycles
• Act as a key liaison between technical teams and stakeholders
• Mentor team members and ensure quality standards
• Help shape the long-term vision for Epic system enhancements
• Conduct workflow assessments and propose advanced Epic solutions for custom workflows or integrations
• Review and analyze detailed requirements and ensure proper implementation of solutions
• Assist with project planning, scheduling, and resource allocation for Epic implementation projects
• Lead smaller projects and development initiatives within the Epic application
• Own specific features, smaller development projects, and configuration and design for a module or advanced feature
• Guide and mentor Analysts and Senior Analysts on project tasks, troubleshooting, and Epic configurations
• Conduct detailed testing and validation; identify and correct complex issues independently
• Engage directly with clients and internal stakeholders to ensure system requirements are understood and met
• Provide knowledge transfer and training on built solutions to end-users
• Provide innovative ideas to improve system efficiency and user experience
• Provide regular feedback to Epic on potential system improvements

Requirements

• 5+ years of experience in healthcare IT, Epic product development, and/or enterprise software delivery
• 5+ years of Epic experience, with a deep understanding of Epic system configurations, workflows, and best practices
• Associate's Degree in Healthcare, Information Technology, Informatics, or related fields or equivalent experience
• Advanced understanding of the Epic system and deep technical knowledge across multiple Epic modules
• Required Epic certification in one or more relevant applications completed and maintained: EpicCare Ambulatory
• Ability to take initiative and lead smaller project teams and development initiatives without supervision
• Strong project management skills, including progress reporting, risk management and time tracking
• Excellent problem-solving and troubleshooting capabilities
• Strong communication and interpersonal skills for client-facing tasks and team leadership
• Willingness and ability to adapt to rapid changes in the workplace, including scheduling adjustments, workflows, policies, or processes
• Ability to maintain agility and flexibility to changing business needs

Core Competencies

Demonstrates advanced expertise in Epic system configurations and workflows, with a strong focus on project management, client engagement, and team mentorship. Capable of leading development initiatives and providing innovative solutions to enhance system efficiency.

Highest-signal resume keywords

• Epic System Configuration
• Project Management Skills
• Epic Certification (EpicCare Ambulatory)
• Healthcare IT ExperienceProblem-Solving Capabilities

ATS Optimization Keywords

Hard Skills

• Epic Modules
• Workflow Assessment
• Product Lifecycle Management
• System Integration
• Testing and Validation
• Configuration and Design
• Development Initiatives
• Requirements Analysis
• Resource Allocation
• Agile Methodologies

Soft Skills

• Communication Skills
• Interpersonal Skills
• Mentoring
• Adaptability
• Leadership

Certifications & Qualifications

• Epic Certification

Industry Keywords

• Healthcare IT
• Enterprise Software Delivery
• Client Engagement
• Stakeholder Liaison
• System Efficiency