Site Strategy Lead

• Drive end-to-end sales of services for new clinical research site clients
• Identify potential clients through outbound call and email outreach
• Qualify inbound leads
• Educate potential clients on site services through presentations
• Develop, manage, customize, and deliver proposals and contracts for site service lines
• Meet or exceed quotas for executed contracts with clinical research institutions
• Manage assigned company outreach and daily task lists in Salesforce
• Lead strategy meetings with internal team members for potential new site clients
• Facilitate education and transition of newly signed clients to the appropriate operations department
• Provide high levels of customer service and accurate communications to potential and current clients
• Keep Salesforce tasks, leads, and opportunities updated in real time with complete notes and dates
• Assist with clinical research institution-focused conferences
• Train new team members in site sales, data input, and organization
• Support completion of internal deliverables according to project timelines
• Assist with internal guidance document creation and revisions
• Perform other assigned duties

Requirements

• Bachelor’s degree in business, economics, marketing, healthcare, or related discipline
• Minimum two (2) years of professional experience in sales, relationship management and/or business development
• Experience in clinical research industry is preferred
• Ability to meet individual goals while working in a team environment
• Excellent written and verbal communication skills
• Strong negotiating and influencing skills
• Ability to manage multi-channel sales activities in a fast-paced and dynamic company
• Ability to collaborate with cross-functional groups/teams
• Proactive and timely follow-up skills
• Strong organizational and prioritization skills
• Proven track record of building and maintaining professional relationships
• Self-motivated and able to work independently
• Familiarity with the clinical research industry and associated services/products is preferred
• Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint), CRM applications such as Salesforce, and database applications
• Occasional evening and weekend work may be required
• Ability to travel approximately 20%
• Ability to work at a desk using a computer for prolonged periods
• Ability to perform repetitive wrist, hand, and finger motions
• Ability to communicate via email, telephone, chat, webcam, MS Teams, or Zoom
• Ability to stand/walk, grasp objects, and perform fine manipulation
• Ability to lift/carry/push/pull objects weighing up to 20 pounds

Core Competencies

Demonstrates expertise in driving end-to-end sales for clinical research services, managing client relationships, and delivering customized proposals. Proficient in utilizing Salesforce for lead management and maintaining high levels of customer service.

Highest-signal resume keywords

• Sales Management
• Client Relationship Management
• Proposal Development
• Salesforce Proficiency
• Clinical Research Industry Experience

ATS Optimization Keywords

Hard Skills

• Sales Management
• Proposal Development
• Lead Qualification
• Contract Execution
• Data Input
• Organizational Skills
• Negotiation Skills
• Influencing Skills
• Multi-Channel Sales Activities
• Customer Service

Soft Skills

• Excellent Communication Skills
• Team Collaboration
• Proactive Follow-Up
• Self-Motivation
• Organizational Skills

Industry Keywords

• Clinical Research
• Business Development
• Healthcare
• Client Education
• Relationship Management

Tools & Technologies

• Salesforce
• Microsoft Office
• CRM Applications
• Database Applications
• Zoom
• MS Teams