- Design and architect end-to-end ServiceNow SPM solutions aligned with business objectives.
- Lead solution architecture discussions and provide technical leadership across ServiceNow implementations.
- Work closely with business stakeholders, product owners, and leadership teams to gather requirements and define solution roadmaps.
- Conduct architecture reviews and ensure adherence to ServiceNow best practices and governance standards.
- Drive platform scalability, performance optimization, and solution standardization.
- Collaborate with development, QA, and implementation teams throughout the project lifecycle.
- Provide technical guidance during design, development, testing, deployment, and post-production support.
- Mentor developers and technical consultants on architecture and implementation best practices.
- Prepare technical documentation, solution designs, and architecture diagrams.
- Support pre-sales activities, solution demonstrations, and client workshops when required.
Requirements
- 10+ years of overall IT experience with 5+ years of ServiceNow Architecture experience.
- Strong hands-on experience with ServiceNow Strategic Portfolio Management (SPM).
- Expertise in designing enterprise-scale ServiceNow solutions.
- Strong understanding of ServiceNow platform architecture, integrations, security, and governance.
- Experience in requirement analysis, solution design, and architecture documentation.
- Excellent stakeholder management and client-facing experience.
- Outstanding verbal and written communication skills.
- Ability to engage with senior leadership and drive architecture decisions.
- Experience working in Agile/Scrum environments.
Core Competencies
Demonstrates extensive expertise in ServiceNow Architecture, focusing on designing and implementing enterprise-scale ServiceNow SPM solutions while ensuring adherence to best practices and governance standards. Proven ability to lead technical discussions, mentor teams, and engage effectively with stakeholders to drive architecture decisions.
Highest-signal resume keywords
- ServiceNow Architecture
- ServiceNow Strategic Portfolio Management (SPM)
- Enterprise-Scale Solution Design
- Agile/Scrum Experience
- Stakeholder Management
Hard Skills
- ServiceNow Platform Architecture
- Integrations
- Security
- Governance
- Requirement Analysis
- Solution Design
- Architecture Documentation
- Performance Optimization
- Solution Standardization
- Technical Documentation
Soft Skills
- Verbal Communication
- Written Communication
- Client-Facing Experience
- Mentoring
- Leadership
Industry Keywords
- IT Experience
- Architecture Reviews
- Technical Leadership
- Project Lifecycle
- Pre-Sales Activities
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SPM Architect Arbeitgeber: Jobtailor
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