- Partner directly with enterprise customers to design, build, and implement Kong-based solutions across cloud, hybrid, and on-premise environments
- Lead hands‑on implementation efforts for API gateways, AI gateways, service mesh, developer portals, and related connectivity technologies
- Build automation frameworks, migration tooling, custom integrations, and reusable accelerators
- Drive migration initiatives from legacy API management platforms to Kong
- Work with customer developers, platform teams, architects, security teams, and executives to solve complex technical and operational challenges
- Develop production‑grade code, scripts, plugins, CI/CD integrations, Kubernetes automation, and infrastructure tooling
- Collaborate with Kong Product and Engineering teams to influence roadmap priorities based on customer feedback and implementation learnings
- Create reusable best practices, technical assets, reference architectures, documentation, and design patterns
- Support strategic customer initiatives involving AI connectivity, governance, platform modernization, and cloud‑native transformation
Requirements
- 8+ years in customer‑facing engineering, platform engineering, professional services, site reliability engineering, or software engineering roles
- Strong hands‑on software engineering and implementation experience
- Experience with API gateways, API management, integrations, or distributed systems platforms
- Strong Kubernetes and cloud‑native infrastructure expertise
- Experience building automation frameworks, deployment tooling, CI/CD pipelines, or migration tooling
- Strong proficiency in Linux, networking, cloud infrastructure, and DevOps practices
- Experience with AWS, Azure, or GCP
- Programming experience in Python, Go, Java, JavaScript, or Lua
- Experience with Infrastructure‑as‑Code and automation tooling such as Terraform, Helm, Ansible, or GitOps frameworks
- Prior experience working in API Management, Open Source, Middleware, SaaS, or Infrastructure software companies is highly preferred
- Ability to solve complex technical problems with minimal supervision
- Comfort operating in ambiguous, fast‑moving enterprise environments
- Passion for working directly with customers and delivering measurable business outcomes
- Excellent communication and collaboration skills across technical and executive audiences
- Strong prioritization and execution skills
- Passion for innovation, modern infrastructure, APIs, AI, and cloud‑native technologies
- Team‑oriented with a strong sense of ownership and accountability
Core Competencies
Demonstrates extensive experience in API Management, Kubernetes, and cloud‑native infrastructure, with a strong focus on building automation frameworks and migration tooling. Proven ability to collaborate with diverse teams and deliver innovative solutions that drive customer success.
Highest‑signal resume keywords
- API Gateway Implementation
- Kubernetes Automation
- Cloud Infrastructure Expertise
- Automation Framework Development
- Customer‑Facing Engineering
Hard Skills
- Python Programming
- Go Programming
- Java Programming
- JavaScript Programming
- Lua Programming
- Linux Proficiency
- Networking Skills
- DevOps Practices
- Infrastructure‑as‑Code
- CI/CD Pipeline Development
Soft Skills
- Excellent Communication
- Collaboration Skills
- Strong Prioritization
- Execution Skills
- Problem‑Solving Ability
Industry Keywords
- API Management
- Open Source
- Infrastructure Software
- Cloud‑Native Technologies
- Enterprise Environments
Tools & Technologies
- AWS
- Azure
- GCP
- Terraform
- Helm
- Ansible
- GitOps
- Kong
- Middleware
- SaaS
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