Strategic Planning Manager – CAI Marketplace Strategy, Initiatives

• Map current-state, end-to-end business processes across impacted teams, identifying handoffs, dependencies, and friction points
• Lead data analysis with process owners and boundary partners to identify process gaps and challenges
• Design future-state processes using structured process design methods and tools
• Track trends and progress as new solutions are implemented and recommend changes
• Document current- and future-state process maps and supporting materials for technical and executive audiences
• Build quantified business cases, including cost-benefit analysis, resource requirements, and expected outcomes
• Partner with business, finance, and analytics teams to validate assumptions and pressure-test recommendations
• Align stakeholders and enable teams through written and verbal communications
• Own the roadmap of process, reporting, and technology improvements
• Conduct post-implementation reviews and recommend further changes
• Build relationships with business partners and serve as a thought partner on future processes and capabilities
• Own project plans, milestones, dependencies, and risks for assigned initiatives
• Identify impacted stakeholders and design solutions with them
• Influence cross-functional partners without direct authority using clear rationale and data-backed recommendations
• Lead change and execution while balancing speed, discipline, measurement, and risk
• Manage change through education, training, and communication; confirm adoption and capture lessons learned

Requirements

• Bachelor’s degree in finance, accounting, business, or a related field and 6 years’ experience in consulting, process improvement, operations, or financial analysis
• Alternative qualifications: master’s degree and 4 years’ experience; Ph.D. and 1 year of experience; or 10 years’ experience in a related field
• Demonstrated experience leading cross-functional projects or programs in a complex, matrixed environment
• Proven experience building business cases and cost-benefit analyses that influence executive decision-making
• Strong process mapping and data analysis skills, including AI-driven analysis
• Strong presentation and communication skills, with the ability to build polished, executive-ready materials
• Ability to manage multiple concurrent, complex initiatives and re-prioritize as business needs shift
• Preferred: Background in management consulting blended with industry experience
• Preferred: Experience in the automotive or wholesale marketplace industry
• Preferred: Lean, Six Sigma, or other formal process improvement certification
• Preferred: Experience with process mapping, data visualization, or BI tools such as Visio, Lucidchart, Tableau, or Power BI
• Preferred: Experience with Salesforce and integrations such as Genesys
• Must clear a pre-employment drug test
• Must currently be authorized to work in the United States for any employer without current or future sponsorship
• No OPT, CPT, STEM/OPT, or visa sponsorship now or in the future

Core Competencies

Demonstrates expertise in process mapping, data analysis, and business case development to drive process improvements and influence executive decision-making. Capable of managing complex initiatives and aligning stakeholders through effective communication and change management.

Highest-signal resume keywords

• Process Mapping
• Data Analysis
• Business Case Development
• Change Management
• Cross-Functional Project Leadership

Hard Skills

• Data Analysis
• Process Mapping
• Cost-Benefit Analysis
• Project Management
• AI-Driven Analysis

Soft Skills

• Communication Skills
• Relationship Building
• Influencing Skills
• Presentation Skills

Certifications & Qualifications

• Lean Certification
• Six Sigma Certification

Industry Keywords

• Consulting
• Process Improvement
• Operations
• Financial Analysis
• Automotive Industry

Tools & Technologies

• Visio
• Lucidchart
• Tableau
• Power BI
• Salesforce