- Translate business-defined requirements into accurate system builds during pilot and implementation phases
- Configure forms, workflows, templates, and system structures across the EMR, outcomes measurement tool, telephony platform, CRM, AI tools, and other systems
- Conduct testing and validation of builds for functionality and compliance before go-live
- Partner with the Director to validate alignment between builds and business requirements
- Develop and maintain implementation materials and support end-user system education and adoption
- Create and maintain implementation guides, user guides, training materials, and knowledge bases
- Monitor, triage, resolve, or elevate system configuration requests through the internal ticketing system
- Manage configuration inventory updates and downstream vendor change management
- Maintain knowledge documentation for end users and Clinical Support staff
- Communicate progress, blockers, and outcomes to the Sr. Director
- Track recurring issues and contribute to process improvements and standards
Requirements
- Bachelor’s degree or equivalent experience in healthcare, health IT, information systems, or related field
- 2–3 years of experience in system configuration, EMR/EHR (Kipu), or workflow build (preferred)
- Strong problem-solving skills and attention to detail
- Ability to balance multiple priorities (implementation + project work)
- Knowledge and experience with health care information systems or behavioral health processes and workflows (preferred)
- Computer proficiency, including MS365, specifically Excel, and Smartsheet (preferred)
- Strong analytical and critical thinking skills
- Strong verbal and written communication skills
Core Competencies
Demonstrates expertise in system configuration and implementation within healthcare information systems, with a focus on EMR/EHR and workflow builds. Strong communication and problem-solving skills are essential for managing project priorities and supporting end-user education.
Highest-signal resume keywords
- System Configuration
- EMR/EHR (Kipu)
- Implementation Materials Development
- Health Care Information Systems Knowledge
- MS365 Proficiency
Hard Skills
- System Builds
- Workflow Configuration
- Testing and Validation
- Implementation Guides Creation
- Knowledge Base Maintenance
Soft Skills
- Problem-Solving
- Attention to Detail
- Analytical Thinking
- Verbal Communication
- Written Communication
Industry Keywords
- Healthcare
- Health IT
- Behavioral Health Processes
- Compliance
- Change Management
Tools & Technologies
- Telephony Platform
- CRM
- AI Tools
- MS365
- Smartsheet
#J-18808-Ljbffr
Systems Configuration Specialist Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
