Technical Trainer

• Deliver classroom technical training on mobile video technologies to external customers and occasionally internal employees




• Deliver virtual instructor-led technical training on mobile video technologies




• Conduct training primarily at customer locations and occasionally virtually




• Travel to Motorola Solutions facilities or customer locations based on business needs




• Teach agency customers/end users and staff how to use and operate complex software products and services




• Present training using varied classroom methods, including lectures, PowerPoint, flip charts, and online projection




• Compile comprehensive training and technical documents and course materials




• Measure knowledge transfer and training effectiveness




• Monitor customer satisfaction through surveys and customer/representative feedback




• Build relationships with Public Safety/First Responder customers and internal product/solution teams




• Collaborate with cross-functional groups to create end-user and technical training programs




• Update course curricula to reflect product design and market changes




• Demonstrate training effectiveness through program evaluation and continuous improvement




• Travel domestically and occasionally internationally, up to 75%

Requirements

• 3+ years of technical training experience, preferably focused on public safety communication systems, solutions, and applications




• Demonstrated ability to enable cross functional teams to meet or exceed business objectives and motivate co-workers while fostering strong working relationships




• Strong communication, interpersonal, project management, and time management skills




• Proven experience driving significant improvements with a team and business




• Ability to perform effectively during times of ambiguity, rapid change, and growth




• Ability to understand and explain End to End solutions to students in varying job functions




• 4+ years prior Information Technology and/or training experience




• 1+ year Law Enforcement / Public Safety Experience




• 1+ year Body Camera and/or In-Car Camera (Mobile Video) Experience




• Must be able to obtain background clearance as required by government customer




• Legal authorization to work in the U.S. indefinitely is required




• Employer work permit sponsorship is not available for this position




• Willing and able to travel up to 75%

Core Competencies

Demonstrates expertise in delivering technical training on mobile video technologies, with a focus on public safety communication systems. Proven ability to develop training materials, measure effectiveness, and foster strong relationships with diverse stakeholders.

Highest-signal resume keywords

• Technical Training Experience




• Public Safety Communication Systems




• Project Management Skills




• Body Camera Experience




• Cross-Functional Collaboration

Hard Skills

• Mobile Video Technologies




• Training Program Development




• Knowledge Transfer Measurement




• Technical Documentation




• End to End Solutions Explanation

Soft Skills

• Strong Communication Skills




• Interpersonal Skills




• Time Management Skills




• Motivational Skills




• Adaptability

Industry Keywords

• Public Safety




• First Responder




• Law Enforcement




• Background Clearance




• Customer Satisfaction Monitoring

Tools & Technologies

• PowerPoint




• Online Projection Tools




• Training Software