Training Officer, Initial Resettlement Program

• Contribute to training content and resource development for the field, including Thinkific course modules for technical assistance
• Oversee the cultural orientation curriculum and local facilitation to ensure alignment with program instructions and documentation requirements
• Conduct regular virtual Cultural Orientations for the PIR Network and new arrivals
• Track completion of Cultural Orientation at national and local levels
• Implement training objectives for new caseworker staff lacking similar local training opportunities
• Follow up with new staff to monitor proper training implementation
• Establish objectives and standardize the peer-to-peer shadowing training process
• Coordinate peer-learning opportunities and Community of Practice virtual meetings between offices
• Organize, update, and promote training resources for field staff
• Track training provision, attendance, participant feedback, knowledge acquisition, and evaluations
• Consult with field caseworkers on questions and needs outside PIR Program Officers' specialties
• Plan and help facilitate PIR Network Training meetings and resettlement conferences
• Support PIR monitoring at field offices as needed
• Travel up to 15% as required
• Support other training-related projects and service-line priorities

Requirements

• Mature and personal Christian faith
• Commitment to World Relief's mission, vision, and values
• Desire to serve and empower the Church to impact vulnerable communities
• Ability to affirm and/or acknowledge World Relief's Core Beliefs, Statement of Faith, Christian Identity, and National Association of Evangelicals' For the Health Of The Nation document
• Self-motivated, collaborative, and an attentive listener
• Excellent writing and editing skills
• Proficiency in Microsoft Suite
• Ability to perform research and data analysis
• Excellent attention to detail and ability to multitask
• Experience working in a grant-compliance context
• Domestic travel up to 20%
• Bachelor's degree or equivalent experience in Social Work or a related field (preferred)
• At least 3 years' experience in refugee resettlement work (preferred)
• Familiarity with IRIS, Dynamics, SharePoint, and Asana (preferred)
• Overseas and/or cross-cultural experience (preferred)Experience working in Preferred Communities and the PC Gaps/IAR programs or Initial Resettlement (preferred)

Core Competencies

Demonstrates expertise in training content development, cultural orientation facilitation, and monitoring training effectiveness within refugee resettlement programs. Proficient in utilizing tools like Microsoft Suite and familiar with grant compliance and community engagement.

Highest-signal resume keywords

• Training Content Development
• Cultural Orientation Facilitation
• Grant Compliance Experience
• Microsoft Suite Proficiency
• Refugee Resettlement Experience

Hard Skills

• Training Development
• Data Analysis
• Research Skills
• Attention to Detail
• Multitasking

Soft Skills

• Self-Motivated
• Collaborative
• Attentive Listener
• Excellent Writing Skills
• Excellent Editing Skills

Industry Keywords

• Refugee Resettlement
• Cultural Orientation
• Peer-to-Peer Training
• Community of Practice
• Preferred Communities

Tools & Technologies

• IRIS
• Dynamics
• SharePoint
• Asana