- Act as the primary clinical filter and administrative anchor for a busy U.S.-based OB/GYN practice
- Handle incoming clinical phone calls and assess patient symptoms according to established OB/GYN protocols
- Review, prioritize, and manage physician inboxes, lab results, and patient portal messages in AthenaHealth EHR
- Filter non-urgent items and route actionable tasks
- Identify high-risk or provider-level clinical concerns and elevate them to attending physicians
- Evaluate prenatal, postpartum, and general gynecological concerns over the phone
- Categorize, respond to, and clear prescription refill requests, routine lab notifications, and non-urgent patient inquiries
- Contact patients with routine lab/test results, explain physician-approved care plans, and answer clinical questions
- Assist with urgent OB/GYN scheduling, specialist referrals, and follow-up appointment tracking
- Provide comprehensive clinical administrative support and streamline clinic operations
Requirements
- Active, unencumbered USRN License
- Proven clinical experience in OB/GYN, Women’s Health, L&D, or Outpatient Gynecology; OB/GYN expertise strictly prioritized
- Exceptional verbal and written English communication with clear, neutral pronunciation for high-stakes patient triage calls
- Direct hands-on experience navigating and managing inbox/messaging workflows within AthenaHealth EHR
- Private, HIPAA-compliant home office with reliable computer, high-speed internet, and clear headset
- Professional fluency in Spanish is a plus
Core Competencies
Demonstrates expertise in OB/GYN clinical practices, patient triage, and administrative support within a busy healthcare environment. Proficient in managing electronic health records and ensuring compliance with HIPAA regulations.
Highest-signal resume keywords
- Active USRN License
- OB/GYN Clinical Experience
- AthenaHealth EHR Management
- Verbal and Written Communication
- Spanish Fluency
Hard Skills
- Clinical Assessment
- Patient Triage
- Prescription Management
- Lab Result Evaluation
- Appointment Scheduling
Soft Skills
- Communication
- Organization
- Problem-Solving
Certifications & Qualifications
- Active USRN License
Industry Keywords
- OB/GYN
- Women's Health
- L&D
- Outpatient Gynecology
- HIPAA Compliance
Tools & Technologies
- AthenaHealth EHR
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US Registered Nurse, Admin & Triage Coordinator Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
