Vice President of Growth Operations – Enablement

• Execute the enablement strategy by building, deploying, and continuously improving onboarding programs, training curricula, playbooks, tools, content libraries, and talking points
• Own Holon’s referral pipeline strategy and execution across all active markets
• Engage payer case management and transitions-of-care channels, justice system referral partners, and community-based organizations
• Build and manage referral relationships, processes, and tracking systems that drive consistent patient enrollment in every state
• Provide daily operational oversight across the Growth organization
• Keep Growth team members informed, aligned, and focused on department priorities
• Participate in key Growth meetings and communicate decisions, updates, and expectations
• Serve as a central connection point across Growth functions
• Monitor Growth dashboards, pipelines, activity metrics, and performance indicators
• Provide the Chief Growth Officer with visibility into progress, challenges, opportunities, and execution risks
• Ensure meetings and initiatives result in clear next steps, assigned owners, and timely follow-through
• Oversee Growth onboarding, training, playbooks, tools, talking points, and ongoing enablement
• Identify knowledge, skill, and process gaps and coordinate additional training and support
• Reinforce consistent messaging, documentation standards, workflows, and performance expectations
• Improve processes, systems, and operating rhythms used to communicate, track, and execute Growth priorities
• Coordinate cross-functional support for Growth initiatives
• Help build scalable operational infrastructure as the organization expands

Requirements

• Bachelor’s degree in business, healthcare administration, marketing, communications, or a related field, or equivalent professional experience
• Significant leadership experience in growth operations, sales operations, revenue operations, enablement, business operations, or a related function
• Experience supporting a multi-functional Growth or commercial organization
• Demonstrated ability to turn leadership direction into organized, coordinated execution
• Strong understanding of team enablement, performance management, reporting, and process improvement
• Experience using dashboards, pipeline data, and performance metrics to guide decisions and reinforce accountability
• Strong communication, facilitation, coaching, and cross-functional relationship-building skills
• Highly organized, proactive, and comfortable managing multiple priorities in a fast-moving environment
• Experience supporting remote or geographically distributed teams
• Experience in healthcare, behavioral health, community-based services, or a startup environment is strongly preferred
• Core Competencies

Demonstrates expertise in growth operations and enablement, with a strong focus on building and managing referral relationships, operational oversight, and performance management.

Proficient in utilizing dashboards and performance metrics to drive accountability and improve processes within a multi-functional organization.

• Highest-signal resume keywords
• Growth Operations Leadership
• Referral Pipeline Management
• Performance Metrics Analysis
• Team Enablement Strategies
• Cross-Functional Relationship Building
• Hard Skills
• Onboarding Program Development
• Training Curriculum Design
• Process Improvement
• Performance Management
• Data Analysis
• Operational Oversight
• Project Management
• Soft Skills
• Strong Communication
• Facilitation Skills
• Coaching Abilities
• Highly Organized
• Proactive Problem Solving
• Industry Keywords
• Healthcare Administration
• Community-Based Services
• Behavioral Health
• Sales Operations
• Revenue Operations
• Tools & Technologies
• Dashboards
• Pipeline Data Tools
• Tracking Systems
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