- Lead, develop and grow the Traka DACH organisation
- Foster a high-performing, collaborative and customer-focused culture
- Provide leadership and direction to technical and operational teams
- Ensure collaboration between Business Development, Technical Support, Service and Project Management
- Plan, execute and deliver customer projects with quality, resource efficiency, on-time completion and customer satisfaction
- Support the design and implementation of complex customer solutions with customers, system integrators, partners and internal stakeholders
- Drive continuous improvement and standardisation of processes, structures and ways of working
- Monitor operational performance and implement initiatives to improve efficiency, service quality and scalability
- Contribute to forecasting, budgeting, resource planning and capacity management
- Collaborate with EMEIA teams across Product Management, Technical Support, Operations and other functions
- Act as the primary escalation point for technical, operational and organisational matters within the DACH region
Requirements
- Bachelor's degree or equivalent qualification in a technical, engineering or business-related field
- Several years of leadership experience within a technical B2B environment
- Strong technical understanding, ideally within electronic security, access control, building automation, software-based solutions or comparable technologies
- Proven experience leading technical teams and managing complex customer implementation projects
- Ability to translate customer requirements into practical technical and operational solutions
- Experience working with system integrators, installation partners and technical service providers
- Strong business acumen with the ability to balance operational priorities, customer requirements and business objectives
- Structured, pragmatic and hands-on approach with a strong focus on execution
- Excellent leadership, communication and stakeholder management skills
- Fluent German and English
- Willingness to travel across the DACH region and internationally as required
Core Competencies
Demonstrates strong leadership in managing technical teams and complex customer implementation projects, with a focus on delivering high-quality solutions and fostering collaboration across functions. Proficient in balancing operational priorities and customer requirements while driving continuous improvement in processes and service quality.
Highest-signal resume keywords
- Leadership Experience
- Technical Understanding in Electronic Security
- Project Management
- Stakeholder Management
- Fluent in German and English
Hard Skills
- Project Management
- Technical Implementation
- Process Improvement
- Resource Planning
- Budgeting
- Capacity Management
- Customer Solutions Design
- Operational Efficiency
- Access Control Technologies
- Building Automation
Soft Skills
- Collaboration
- Customer Focus
- Communication
- Structured Approach
- Pragmatic Problem Solving
Certifications & Qualifications
- Bachelor's Degree in Technical Field
Industry Keywords
- B2B Environment
- System Integrators
- Installation Partners
- Technical Service Providers
- Electronic Security
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Country Manager – DACH in Wiesbaden Arbeitgeber: Jobtailor
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