Manage and develop assigned customer accounts, primarily within the C-customer segment
Build strong customer relationships through regular contact via phone, email, and digital channels
Identify and qualify sales opportunities
Drive growth through upselling, cross-selling, and retention
Maintain accurate customer and pipeline data in Salesforce
Collaborate with Sales, Customer Service, Pricing, and other stakeholders
Support commercial initiatives, process improvements, and digital/e-commerce adoption
Provide commercial and operational support to internal and external customers
Coordinate with field sales teams, administer pricing, support contracts, and maintain commercial data and systems
Requirements
- Successfully completed commercial apprenticeship or equivalent business qualification, combined with professional experience in an internal sales or sales support function
- Experience in customer support, inside sales, sales administration, or commercial operations
- Experience working with CRM systems, preferably Salesforce (SFDC)
- Experience working with ERP systems such as SAP is desirable
- Experience in industrial, coatings, manufacturing, or B2B environments is an advantage
- Strong customer orientation with proven relationship management capabilities
- Commercially savvy with strong sales mindset
- Excellent verbal and written communication skills
- Strong interpersonal abilities
Core Competencies
Demonstrates strong customer relationship management and sales capabilities, with proficiency in Salesforce and experience in commercial operations. Proven ability to drive growth through upselling and cross-selling in B2B environments.
Highest-signal resume keywords
- Salesforce CRM Experience
- Customer Relationship Management
- Inside Sales Experience
- Commercial Operations Expertise
- B2B Sales Acumen
ATS Optimization Keywords
Hard Skills
- Sales Administration
- Customer Support
- Upselling
- Cross-Selling
- Pipeline Management
Soft Skills
- Strong Customer Orientation
- Excellent Communication Skills
- Interpersonal Abilities
Certifications & Qualifications
- Commercial Apprenticeship
Industry Keywords
- Industrial
- Coatings
- Manufacturing
Tools & Technologies
- Salesforce
- ERP Systems
- SAP
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Inside Sales Representative in Wuppertal Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
