Associate Director, Strategic Accounts

Associate Director of Strategic Accounts – Essilor Luxottica

Location: Jacksonville, Florida, USA (Remote). Up to 40% overnight travel required.

Purpose

The Associate Director of Strategic Accounts is a senior leadership role responsible for accelerating profitable growth, strengthening executive–level customer partnerships, and leading cross‑functional collaboration across one of Johnson & Johnson Vision’s most important strategic retail relationships.

The role is accountable for delivering top‑line sales, bottom‑line income, market share, and return on investment while shaping long‑range customer strategy and managing complex business plans.

Responsibilities

Strategy and Joint Business Plan Development

• Develop comprehensive strategic business plans for near and long‑term growth while identifying and developing customized opportunities by customer that include product, promotion and field execution.
• Understand and assess existing customer business models to further develop commercial strategies.
• Leverage real‑time market information to drive profitable growth.
• Provide proactive insight into customer and category trends and projections.
• Develop distribution and supply chain strategies that meet customer and company objectives.
• Manage short and long‑term P&L by customer to maintain profitable ROI.
• Position and deliver economic and value‑related solutions to financial decision makers within Key Accounts.
• Partner strategically with the Field Sales organization.

Strategic Account Team Leadership

• Manage and coach high‑level sales professionals.
• Drive a high‑performing team/culture.
• Develop a diverse pipeline of leaders through coaching, mentoring and courageous feedback.
• Build strong followership across the team by explaining and engaging with the strategy and vision.

External and Internal Relationships

• Influence customer behaviors that align with mutual benefits to JJV and the customer.
• Assess customer needs and prepare strategic plans to optimize satisfaction and business goals.
• Maintain superior relationships with Key Account partners at all levels.
• Align internal cross‑functional departments with external execution and buyer needs.

Financial and Contracting

• Prepare and review financial models to recommend pricing and promotion investments under governance guidelines.
• Coordinate with finance, legal, sales, marketing, analytics and customer marketing.
• Present proposed contracts and plans to internal governance for approval.
• Negotiate contract terms that meet compliance standards.
• Provide regional contracting direction, support and training to field sales.
• Monitor contract compliance including rebates and promotional investments.

Execution

• Develop field execution plans for customer programs and promotions.
• Maintain account dashboards nationally, regionally and at the district level.
• Demonstrate ROI for all promotional spend.
• Execute quarterly business reviews with customers and internal teams.
• Manage and monitor customer incentive programs.
• Oversee inventory management for new product launches and seasonal impact.

Core Competencies and Knowledge Requirements

• Strategic business planning and influencing skills.
• Highly developed interpersonal and people skills.
• Coaching and performance management.
• Strong analytical skills with strategic thinking.
• Negotiation and leveraging skills.
• Understanding of complex legal considerations.
• Business planning and financial model proficiency.
• Effective in selling JJV’s value proposition.
• Strong presentation skills.
• Customer needs assessment and solution application.
• Compliance with Health Care standards.

Qualifications

• A minimum of a BA/BS in a business related field; MBA preferred.
• Minimum of 8 years of progressive sales, marketing or commercial leadership experience; strategic account management strongly preferred.
• Minimum of 4 years managing and leading a sales team.
• Successful experience with multiple accounts or vendors in a competitive environment.
• Proven experience managing sales across multiple corporate channels.
• Experience in joint business planning, strategic account strategy, contract negotiation, and financial management.
• Strong commercial and financial acumen, including forecasting, pricing, ROI analysis, trade investment management, and business planning.
• Leadership competencies: lead change, challenge the status quo, influence without authority, and build strong internal and external partnerships.
• Strong analytical skills translating customer, category, and market insights into growth strategies.
• Excellent communication, influencing, and stakeholder management skills.

Compensation

$122,000.00 - $212,750.00

Benefits

Subject to the terms of your respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

• Vacation – 120 hours per calendar year
• Sick time – 40 hours per calendar year (48 hours in Colorado, 56 hours in Washington)
• Holiday pay, including Floating Holidays – 13 days per calendar year
• Work, Personal and Family Time – up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth, adoption or foster care of a child
• Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52‑week rolling period (10 days)
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time‑Off – 80 hours per calendar year

We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.

If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center at ra-employeehealthsup@its. jnj. com or contact Ask GS for assistance.

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