Director Digital Governance & Operating Standards

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function: Data Analytics & Computational Sciences

Job Sub Function: Data Governance & Policy

Job Category: People Leader

All Job Posting Locations: Beerse, Antwerp, Belgium, Cork, Cork, Ireland, Latina, Italy, Leiden, Netherlands, Schaffhausen, Switzerland, Zug, Switzerland

Job Description:

The Director, Digital Governance & Operating Standards is responsible for governance execution, definition of digital business processes & standards, and driving accountability to maintain the continuity of the IMSC Digital Operating Model and cross-functional adherence to its framework and standards across Data, Data Science, all supply chain functions, and JJT.

This role will own both the Office of Digital Product Management and Digital Excellence. The Office of Digital Product Management will drive adherence to the Digital Product Management Standard via execution of cross-functional sector-wide governance. Digital Excellence will own the Digital Operating model process decomposition, defining key business processes & ownership across all elements of the operating model (standards, Roles & boundaries, KPIs, etc.). This role owns resolution of any execution challenges, adherence issues, and also owns the evolution of the Operating Model as the digital strategy evolves.

What will be your main priorities?

Develop & execute the Digital Governance Model for Supply Chain:

• Lead the Digital Value Chain Team as the key Supply Chain Digital Governance forum for Strategy Development, Portfolio Management, and Prioritization.
• Leverage the Value Chain Team model to balance the functional perspective with the supply chain perspective and drive trade-off decisions that maximize value.

Lead the Supply Chain Office of Digital Product Management:

• Develop a cross-functional governance model to ensure consistency in Digital Product Management across all functions.
• Owns DPM standards (e.g., DPM Playbook, Agile methodology, Scaled Agile Methodology, Design System).
• Lead DPM Community of Practice to ensure DPM standards are adhered to. Defines boundaries for Citizen development activities.

Lead Digital Excellence for the entire Operating Model:

• Define Business Process Decomposition for all aspects of the Digital Operating Model: Data, Technology, Strategy & Governance, Data Science.
• Develop & Deploy Operating Standards for Key Processes (e.g., DPM Playbook, Agile methodology, Scaled Agile Methodology, Design System) in collaboration with technology partners.
• Drive continuous improvement of the Digital operating model across all facets including Data, Technology, Data Science, and Cross-Functional Digital Product Management.
• Lead a Community of Practice to identify improvement opportunities and clarify/create new processes as required.

Operating Model Process & Standards Adherence:

• Drive Supply Chain adherence to Digital Operating Model governance forums, processes, and standards (e.g., DPM Playbook, Agile methodology, Scaled Agile Methodology, Design System).
• Ensure that all Digital activities across the Supply Chain are executed in alignment with process standards.

Lead & manage a global team of both direct and indirect reporting relationships (Direct Organizational span of 3-5, Indirect span of 15-20 Senior Leaders).

What are we looking for in a strong candidate?

• 10+ years of experience in Digital IT governance, digital product management, or a related field, with a strong background in the pharmaceutical industry.
• In-depth understanding of regulatory requirements affecting processes, data, and digital solutions in pharmaceuticals (e.g., FDA, EMA, GDPR).
• Familiar with Industry Standards related to Data and IT management in the pharmaceutical industry.
• Proven experience setting up hub and spoke governance models and managing cross-functional teams and projects.
• Strong analytical skills and attention to detail, with the ability to interpret and communicate complex data-related concepts to various stakeholders.
• Excellent leadership, organizational, and communication skills.
• Good understanding of data requirements in digital solutions.
• Good understanding of AI capabilities in digital design and development.

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