Johnson & Johnson is a global leader in healthcare innovation. We strive to build a world where complex diseases are prevented, treated, and cured. Through our expertise in Innovative Medicine & MedTech, we innovate across the full spectrum of healthcare solutions to deliver breakthroughs and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, J&J is responsible for our employees worldwide, providing an inclusive work environment where each person is considered as an individual. We respect diversity, dignity, and recognize merit.
Job Function:
Quality
Job Sub Function:
Multi‑Family Quality
Job Category:
Professional
Job Location:
Zug, Switzerland
Director, Surgery Q&C Operational Performance and Productivity Lead This role is a member of the Surgery Q&C Leadership Team and oversees Q&C operational performance, governance, and productivity across Surgery platforms, internal and external manufacturing sites, and functions. The role supports the VP Quality & Compliance (Q&C) Leadership Team for MedTech Surgery, shaping and driving the multi‑year Q&C strategy and leading end‑to‑end operational performance monitoring and continuous improvement across the Surgery Q&C organization.
Duties & Responsibilities
Establish and lead quality governance, operational oversight, and performance management process for strategic external manufacturing collaborators, including Jabil.
Lead governance for End‑to‑End Surgery Q&C KPI performance management and improvement process, including manufacturing sites, legal manufacturers, local operating companies, distribution centers, and external contract manufacturing partners.
Collaborate with site and functional leaders to address opportunities and elevate issues to the Surgery Q&C VP and Leadership Team as needed.
Facilitate the Q&C strategic planning process for Surgery.
Lead the annual OGSM and business planning cadence (budget and LRFP inputs), ensuring linkage to the strategic plan and enterprise/segment quality priorities.
Oversee and govern the portfolio of Q&C programs and projects (including prioritization and resource allocation) to deliver quality, compliance, productivity, and customer outcomes.
Drive communications and change management for strategic programs and standard‑work adoption; provide visibility of Q&C performance through accurate metrics and executive reporting.
Champion the creation and maintenance of a Credo‑based environment, living Credo values, building trust, and caring for people.
Actively collaborate with other Quality leaders to develop cohesive, strategic, and tactical responses for business needs and quality initiatives.
Promote a culture of proactive quality/continual improvement, providing visibility to quality‑system performance through accurate metrics and reports.
Exercise decision‑making authority for quality‑critical manufacturing items such as CAPAs as required.
Collaborate with business leaders to assess and recommend actions related to quality and compliance.
Lead quality governance forums with strategic collaborators, ensuring timely resolution of quality, compliance, and manufacturing performance issues.
Experience and Education This role requires a diverse business background with broadly based quality‑management experience across large, multi‑site, global organizations. Preferred experience includes end‑to‑end quality and regulatory compliance across the product lifecycle, commercialization interfaces, and operating effectively in multi‑cultural/multi‑country environments with varying healthcare regulatory requirements.
Proven Success In
Strategy development and portfolio/program management with measurable financial, quality, and cycle‑time outcomes.
Deep understanding of quality and regulatory compliance linkages from product development through manufacturing, distribution, and customer/health authority interfaces.
Ability to align and execute across differing health authority requirements, balancing risk and business priorities.
Influence, negotiation, and consensus‑building skills to drive outcomes in a matrixed environment, often without direct line authority.
Audit management experience (Health Authorities, Notified Bodies).
Education
Bachelor of Science in Business, Engineering or Technical/Science required; a postgraduate degree preferred and broad‑based technical/engineering expertise.
Minimum of 10 years’ experience working in quality, manufacturing and/or project management in the Medical Device or other regulated industry required.
Required Knowledge, Skills, Abilities, Certifications/Licenses and Affiliations
Digital fluency and learning agility, including experience with AI tools and citizen‑developed applications.
Decisive, organized, able to lead people within a complex social, cultural and political environment.
Excellent communication skills, able to inspire trust and quickly build credibility within the Quality & Compliance, Supply Chain, and Commercial organizations.
Strong presentation skills.
Experience working in a global or regional context.
Strong collaboration and influence‑management skills to partner effectively across functions and operating units.
Track record of engaging the organization and demonstrating collaboration across all levels.
Hands‑on operational orientation.
Accountability, strong desire for commitment and reward for delivering results; builds support for change and engages in constructive conflict.
High tolerance for ambiguity in a complex environment; makes the complex clear and easily understood by others.
Strong relationship‑development, conflict‑resolution, and team‑building instincts; builds partnerships internally and externally; keeps the customer central.
Ability to fit in culturally within a complex organization.
Fluent in English.
Preferred Skills
Budget Management
Compliance Management
Corrective and Preventive Action (CAPA)
Creating Purpose
Internal Auditing
ISO 9001
Mentorship
Policy Development
Process Optimization
Quality Control (QC)
Quality Management Systems (QMS)
Quality Standards
Quality Validation
Risk Management
Standard Operating Procedure (SOP)
Tactical Planning
Technical Credibility
#J-18808-Ljbffr
As guided by Our Credo, J&J is responsible for our employees worldwide, providing an inclusive work environment where each person is considered as an individual. We respect diversity, dignity, and recognize merit.
Job Function:
Quality
Job Sub Function:
Multi‑Family Quality
Job Category:
Professional
Job Location:
Zug, Switzerland
Director, Surgery Q&C Operational Performance and Productivity Lead This role is a member of the Surgery Q&C Leadership Team and oversees Q&C operational performance, governance, and productivity across Surgery platforms, internal and external manufacturing sites, and functions. The role supports the VP Quality & Compliance (Q&C) Leadership Team for MedTech Surgery, shaping and driving the multi‑year Q&C strategy and leading end‑to‑end operational performance monitoring and continuous improvement across the Surgery Q&C organization.
Duties & Responsibilities
Establish and lead quality governance, operational oversight, and performance management process for strategic external manufacturing collaborators, including Jabil.
Lead governance for End‑to‑End Surgery Q&C KPI performance management and improvement process, including manufacturing sites, legal manufacturers, local operating companies, distribution centers, and external contract manufacturing partners.
Collaborate with site and functional leaders to address opportunities and elevate issues to the Surgery Q&C VP and Leadership Team as needed.
Facilitate the Q&C strategic planning process for Surgery.
Lead the annual OGSM and business planning cadence (budget and LRFP inputs), ensuring linkage to the strategic plan and enterprise/segment quality priorities.
Oversee and govern the portfolio of Q&C programs and projects (including prioritization and resource allocation) to deliver quality, compliance, productivity, and customer outcomes.
Drive communications and change management for strategic programs and standard‑work adoption; provide visibility of Q&C performance through accurate metrics and executive reporting.
Champion the creation and maintenance of a Credo‑based environment, living Credo values, building trust, and caring for people.
Actively collaborate with other Quality leaders to develop cohesive, strategic, and tactical responses for business needs and quality initiatives.
Promote a culture of proactive quality/continual improvement, providing visibility to quality‑system performance through accurate metrics and reports.
Exercise decision‑making authority for quality‑critical manufacturing items such as CAPAs as required.
Collaborate with business leaders to assess and recommend actions related to quality and compliance.
Lead quality governance forums with strategic collaborators, ensuring timely resolution of quality, compliance, and manufacturing performance issues.
Experience and Education This role requires a diverse business background with broadly based quality‑management experience across large, multi‑site, global organizations. Preferred experience includes end‑to‑end quality and regulatory compliance across the product lifecycle, commercialization interfaces, and operating effectively in multi‑cultural/multi‑country environments with varying healthcare regulatory requirements.
Proven Success In
Strategy development and portfolio/program management with measurable financial, quality, and cycle‑time outcomes.
Deep understanding of quality and regulatory compliance linkages from product development through manufacturing, distribution, and customer/health authority interfaces.
Ability to align and execute across differing health authority requirements, balancing risk and business priorities.
Influence, negotiation, and consensus‑building skills to drive outcomes in a matrixed environment, often without direct line authority.
Audit management experience (Health Authorities, Notified Bodies).
Education
Bachelor of Science in Business, Engineering or Technical/Science required; a postgraduate degree preferred and broad‑based technical/engineering expertise.
Minimum of 10 years’ experience working in quality, manufacturing and/or project management in the Medical Device or other regulated industry required.
Required Knowledge, Skills, Abilities, Certifications/Licenses and Affiliations
Digital fluency and learning agility, including experience with AI tools and citizen‑developed applications.
Decisive, organized, able to lead people within a complex social, cultural and political environment.
Excellent communication skills, able to inspire trust and quickly build credibility within the Quality & Compliance, Supply Chain, and Commercial organizations.
Strong presentation skills.
Experience working in a global or regional context.
Strong collaboration and influence‑management skills to partner effectively across functions and operating units.
Track record of engaging the organization and demonstrating collaboration across all levels.
Hands‑on operational orientation.
Accountability, strong desire for commitment and reward for delivering results; builds support for change and engages in constructive conflict.
High tolerance for ambiguity in a complex environment; makes the complex clear and easily understood by others.
Strong relationship‑development, conflict‑resolution, and team‑building instincts; builds partnerships internally and externally; keeps the customer central.
Ability to fit in culturally within a complex organization.
Fluent in English.
Preferred Skills
Budget Management
Compliance Management
Corrective and Preventive Action (CAPA)
Creating Purpose
Internal Auditing
ISO 9001
Mentorship
Policy Development
Process Optimization
Quality Control (QC)
Quality Management Systems (QMS)
Quality Standards
Quality Validation
Risk Management
Standard Operating Procedure (SOP)
Tactical Planning
Technical Credibility
#J-18808-Ljbffr
Director, Surgery Q&C Operational Performance and Productivity Lead. Arbeitgeber: JOHNSON & JOHNSON
Johnson & Johnson bietet eine herausragende Arbeitsumgebung, die von einer starken Unternehmenskultur geprägt ist, die Innovation und Zusammenarbeit fördert. Als Global Head, IDAR Strategy & Business Operations haben Sie die Möglichkeit, in einem dynamischen Team zu arbeiten, das sich der Entwicklung lebensrettender Medikamente widmet, während Sie gleichzeitig von umfangreichen Weiterbildungs- und Entwicklungsmöglichkeiten profitieren. Die Standorte in Allschwil, Basel und anderen internationalen Büros bieten nicht nur eine attraktive Lebensqualität, sondern auch ein inspirierendes Umfeld, das Vielfalt und Inklusion schätzt.
