Sr. Global Product Manager, MedTech Supply Chain Digital (CH)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

Customer Management

Job Sub Function:

Customer Service Operations

Job Category:

People Leader

All Job Posting Locations:

Zuchwil, Switzerland

Job Description:

Johnson & Johnson is recruiting for a Sr. Global Product Manager, MedTech Supply Chain Digital to be based in Raritan, NJ or Zuchwil, CH

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United States – Requisition Number: ( R-026188 )

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at

The Deliver Sr. Global Product Manager, Sr. GPM, is a member of the MedTech Supply Chain Digital organization and will report to the Deliver Global Product Owner as part of the MT Transcend program.

The primary role of Sr. GPM is to lead within Deliver and Commercial workstreams to define, harmonize, and deliver Global business capabilities in the MedTech global ERP, S4, design and deployment, while delivering to the requirements provided by the Business Process Owner (BPO) and Subject Matter Experts (SME), and adhering to program timelines. The Sr. GPM drives alignment between BPO, GPO, SMEs, and Technology Leaders, TTDL, and the project team to enable the solution and process blueprint in the ERP and the relevant business ecosystems.

The Sr. GPM will be an authority within their functional space and strive to deliver core business capabilities and products to meet critical business process needs within the Deliver area. The Sr. Global Product Manager will establish, document, validate, and support deployment of these capabilities using the TranSCend program methodology and tools, while partnering with coordinated functions, data team, business adoption team, technology team, and others, to ensure the capabilities are realized through program results.

The Sr. Global Product Manager will be a part of the Design Authority Board as required, to ensure that we harmonize our processes and capabilities, and raise for review, resolution, and approval where deviation is required.

The successful candidate collaborates with the Product Owners, Business Process Owners, Technology Leads, Value Stream Leads, and all key partners to ensure successful deployment of the Global Template and meeting program timeline and objectives.

Key Responsibilities:

• Responsible for the planning and steering of all process design, clarify requirements for build, test, and adoption activities within the functional area within the project team.
• Collaborate with BPO, PO, SME, TTDL, and PMO on planning and prioritization of any process design and build requirements.
• Use process design methodology, including relevant templates, tools, methodology, controls, and cadence to drive comprehensive solutions within the scope of the project.
• Review and approve process decisions, designs, and relevant builds/deployments to ensure compliance with the Global Template
• Drives definition, documentation, and alignment of capabilities across business and technical groups.
• Reviews and approves end user business adoption mitigations for process changes.
• Lead business case for deviations from Standard SAP S4 capabilities or Template, require leadership review and approvals.
• Partner with Process Integration leader to ensure a well-rounded end-to-end solution.
• Partner with the JJT team to drive capabilities that are systematically crafted, built, validated, and deployed.
• Collaborate with master data team to ensure data configuration meets business capability needs.
• Partner with project management office to establish coordinated project plans / schedules / results.
• Works with the business adoption team to ensure organizational change, readiness, and training align with business needs.
• Exhibits effective communication and organizational change skills.
• Conduct positive relationship development, conflict resolution, and team building instincts, with the ability to build partnerships and collaborate both internally and externally.
• Exhibits outstanding business and digital competence.
• Show initiative in innovative ways to challenges in a fast-paced, changing global environment.
• Display leadership across the various levels of the MedTech Supply Chain Digital, mentors and steers peers and Jr. professionals as required.

Qualifications

Education:

Minimum of a bachelor’s degree.

Experience and Skills:

Required:

• Minimum of 7 years of business experience within one of the following functions: Plan, Source, Make, Quality, Deliver, Logistics, or Analytics.
• Minimum of 3 years of business process design, engineering, and optimization experience.
• Experience building consensus and ability to negotiate trade off decisions across the organization.
• Proven understanding of MedTech Supply Chain.
• Deep understanding of Deliver’s ecosystems and relationships to the Deliver business template.
• Strong and tried project management experience.
• Strong customer focus (internal & external), including development and management of collaborators.
• Knowledge of deploying standardized work processes, tools, and templates.
• Experience leading to project timelines and achievements in a sophisticated business environment.

Preferred:

• An Advanced degree or MBA.
• Familiarity with GxP and SOX requirements and regulations.
• Certification in areas of expertise (e.g., PMP, APICS, Lean/Six Sigma /Process Excellence, etc.).

Other:

(Position requires up to 25% domestic and international travel.)

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