MAC Specialist (m/w/d)

• Excellent written & verbal communication skills

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.

We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong.

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are looking for a Moves Adds Changes Specialist for our Integrated Facility Management business line on our Amazon account dedicated team

About JLL

We’re JLL.

We’re a professional services and investment management firm specializing in real estate.

We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home.

At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives.

You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best.

We’re focused on opportunity and want to help you make the most of yours.

Achieve your ambitions – join us at JLL!

Role Purpose

The MAC & Occupancy Specialist (Moves, Adds & Changes) reports daily to the site Facilities Manager.

His/her main function is to coordinate the logistics of people/desks movements within the organization with detailed planning and flawless execution.

Work in coordination with / support from the EMEA Space Planning Program Manager through agreed process and procedure.

What this job involves

• Manage and plan general people/desks moves (from individual to medium and large displacements).
• Manage assets – addition/removal/ordering of furniture and special equipment.
• Coordinate and track all occupancy changes (desk swap, office layout changes), permanently maintain precise records.
• Assign desks for new hires in close liaison with relevant HR or Hiring Manager.
• Communicate clearly and professionally with business stakeholders handle general internal queries, clarify concerns and identify solutions.
• Maintain discretion and confidentiality with regards to all discussed MAC plans and dealings.
• Generate and manage headcount forecasts with extreme accuracy.
• Organize, schedule and monitor own work transparently so that Building Operations Coordinator/Office Services Coordinator can easily provide support.
• Handle MAC related Trouble Tickets (remedy) promptly and accurately, provide timely responses and manage overall traffic.
• Manage local key suppliers providing us with frequent support.
• Prepare for/attend the weekly MAC meeting with FM team .
• Compile specific and accurate MAC Weekly statistics as well as monthly reports.
• Ensure accurate and detailed hand over is planned & passed on (for tasks for which being responsible), if absent from the business.
• All other tasks/duties as required

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sound like you? To apply you need to be / have

• Strong organization skills
• Strong time management skills
• Good problem-solving skills
• Proven analytical, statistical reporting and forecasting skills
• Ability to read and analyze drawings, plans, schedules, schematics
• Basic skills in the use of Auto CAD or similar tool is desirable for floor plan updates
• Ability to handle difficult personalities and complex situations
• Awareness of health and safety
• Excellent written & verbal communication skills
• Proficient with the use of Microsoft Office tools
• What you can expect from us
• You’ll join an entrepreneurial, inclusive culture.

One where we succeed together – across the desk and around the globe.

Where like-minded people work naturally together to achieve great things.

• Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
• Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
• Location
• On-site –Berlin, DEU, Munich, DEU
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Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

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