Your Responsibilities
- Develop and maintain relationships with key cross-border customers, including freight forwarders, e-commerce sellers, independent online stores, and brand clients
- Identify new business opportunities and actively contribute to revenue growth and customer acquisition
- Support customer retention by ensuring high service quality and resolving business-related issues in a timely manner
- Conduct market research and analyze industry trends, competitor activities, customer segments, and market developments
- Provide market insights and recommendations to support strategic decision-making and business growth
- Gather customer feedback and identify opportunities for product and service improvements
- Collaborate closely with internal teams to drive customer satisfaction and support business objectives
- Prepare business reports, sales analyses, and market assessments for management review
Your Profile
- Bachelor's degree or higher in Business Administration, Logistics, Supply Chain Management, Marketing, or a related field
- Minimum 3 years of experience in logistics, freight forwarding, B2B sales, business development, or key account management
- Experience in cross-border e-commerce logistics, parcel logistics, freight forwarding, or brand customer development is highly preferred
- Strong understanding of e-commerce markets and emerging industry trends
- Excellent analytical, negotiation, and communication skills
- Self-motivated, confident, and results-driven with a strong commercial mindset
- Ability to work effectively under pressure and in a fast-paced environment
- Strong teamwork and stakeholder management skills
- Professional proficiency in English, both written and spoken, is required
- Additional European languages and/or Chinese language skills are considered an advantage
What We Offer
- The opportunity to join a rapidly growing international logistics company
- A dynamic and entrepreneurial working environment
- Flat hierarchies and short decision-making processes
- Competitive compensation package and long-term growth prospects
Are You Ready to Be Part of Something Special?
We move Jet-fast, deliver Timely, and grow with Technology.
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Key Account Management Specialist (m/f/d) in Nieder-Olm Arbeitgeber: J&T Express Germany GmbH
Als Arbeitgeber bieten wir eine dynamische und unterstützende Arbeitsumgebung, in der Teamarbeit und individuelle Entwicklung großgeschrieben werden. Unsere Mitarbeiter profitieren von flexiblen Arbeitszeiten, umfangreichen Schulungsprogrammen und der Möglichkeit, aktiv zur Verbesserung der Kundenerfahrung beizutragen. In unserem Standort fördern wir eine offene Kommunikation und ein positives Arbeitsklima, das die persönliche und berufliche Entfaltung unterstützt.
