Lead People & Organizational Development Manager (f/m/d)

JTL is one of the leading providers of e-commerce software in the German-speaking region — with around 450 employees across the group and more than 50,000 customers across a wide range of industries.

We develop scalable, flexible solutions for the online retail of the future, from ERP systems to shop and marketplace integrations.

You will join our People & Culture department as a member of the People & Organizational Development team, reporting to the Team Lead People & Organizational Development.

This is a senior individual contributor role: you own leadership development as a domain, you set its direction, and you do not manage a team.

Your target group is the entire leadership population of the JTL Group: in Germany, the Netherlands, Poland and Lithuania.

• Your Responsibilities
• Design and lead leadership development programs that build the skills our managers and executives need at every stage of their growth
• Build and maintain competency models and career paths that connect leadership capability to real business impact
• Drive change and organizational development initiatives, partnering with leaders to turn strategy into structure and culture
• Own talent review, succession planning and high-potential development for our leadership levels, together with managers and the Executive Team.
• Facilitate workshops, trainings, and coaching formats that make leadership development stick beyond the room
• Select and steer external partners ( trainers, coaches and providers): define requirements, run the selection, manage quality and delivery, and build a partner shortlist we can scale with.
• Run needs analyses and translate employee survey results into targeted development measures
• Your mission

JTL is one of the leading providers of e-commerce software in the German-speaking region — with around 450 employees across the group and more than 50,000 customers across a wide range of industries.

We develop scalable, flexible solutions for the online retail of the future, from ERP systems to shop and marketplace integrations.

Your profile

• You hold a completed university degree in work and organizational psychology, business psychology, adult education, organizational development, human resource management, or a comparable field.
• Around 5+ years in leadership development, L&D or organizational development, including at least two years in which you owned a leadership program end to end: from needs analysis through design and delivery to impact measurement.
• You understand organizational dynamics and have supported or led change processes in a growing company, ideally in a fast-growing tech or Saa S company
• You can turn complex people topics into clear, audience-appropriate learning content and facilitate workshops and trainings with confidence
• You approach development needs analytically — you structure ambiguous problems and derive evidence-based measures
• You communicate confidently with managers and executive leadership, and you know how to advise rather than just deliver
• You use AI tools as a natural part of your work and want to keep growing your skills in this space
• Business-fluent

English: it is the working language of our leadership programs across all four countries.

• German is a plus, as a large share of our leadership population sits in Germany
• You're happy to meet the team in person at our Hürth office around once a week — the rest of your time stays flexible and remote
• Nice to have
• Experience in a matrix organization in continuous growth and change.

I deally one shaped by M&A activity, where you have seen first-hand what it takes to bring different leadership cultures under one roof.

• Experience building or maintaining competency models and career frameworks
• Experience with L&D software as well as goal-oriented content creation

Why us?

• Remote-first within Germany, with the option to work remotely from eligible countries for up to 180 days per year
• Meal allowance of up to €115 net per month
• Ergonomic workspace allowance for your home office setup
• Regular team events, company-wide gatherings, and summer and Christmas parties to stay connected as a remote-first company
• EGYM Wellpass and Job Rad subsidy
• Financial benefits including capital-forming payments ( Vermögenswirksame Leistungen ) and a company pension scheme

We are committed to creating an inclusive workplace and welcome applicants from all backgrounds and experiences.

About us

JTL is one of the leading providers of e-commerce software in the German-speaking region – with around 450 employees across the group and 50,000 customers from a wide range of industries.

We develop scalable, flexible solutions for the online retail of the future – from ERP systems to shop and marketplace integrations.

Fairness and respect are part of our everyday practice.

Are you committed, curious, and eager to work in a team while taking on responsibility?

Are you looking for a job where Monday isn’t the worst day of the week?

Then we look forward to receiving your application!

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