Lead People & Organizational Development Manager (f/m/d)
JTL is one of the leading providers of e-commerce software in the German-speaking region - with around 450 employees across the group and more than 50,000 customers across a wide range of industries. We develop scalable, flexible solutions for the online retail of the future, from ERP systems to shop and marketplace integrations.
Your mission
JTL is one of the leading providers of e-commerce software in the German-speaking region - with around 450 employees across the group and more than 50,000 customers across a wide range of industries. We develop scalable, flexible solutions for the online retail of the future, from ERP systems to shop and marketplace integrations.
Your Responsibilities
You will join our People & Culture department as a member of the People & Organizational Development team, reporting to the Team Lead People & Organizational Development. This is a senior individual contributor role: you own leadership development as a domain, you set its direction, and you do not manage a team.
Your target group is the entire leadership population of the JTL Group - in Germany, the Netherlands, Poland and Lithuania.
- Design and lead leadership development programs that build the skills our managers and executives need at every stage of their growth
- Build and maintain competency models and career paths that connect leadership capability to real business impact
- Drive change and organizational development initiatives, partnering with leaders to turn strategy into structure and culture
- Own talent review, succession planning and high-potential development for our leadership levels, together with managers and the Executive Team.
- Facilitate workshops, trainings, and coaching formats that make leadership development stick beyond the room
- Select and steer external partners ( trainers, coaches and providers): define requirements, run the selection, manage quality and delivery, and build a partner shortlist we can scale with.
- Run needs analyses and translate employee survey results into targeted development measures
Your profile
- You hold a completed university degree in work and organizational psychology, business psychology, adult education, organizational development, human resource management, or a comparable field.
- Around 5+ years in leadership development, L&D or organizational development, including at least two years in which you owned a leadership program end to end: from needs analysis through design and delivery to impact measurement.
- You understand organizational dynamics and have supported or led change processes in a growing company, ideally in a fast-growing tech or SaaS company
- You can turn complex people topics into clear, audience-appropriate learning content and facilitate workshops and trainings with confidence
- You approach development needs analytically - you structure ambiguous problems and derive evidence-based measures
- You communicate confidently with managers and executive leadership, and you know how to advise rather than just deliver
- You use AI tools as a natural part of your work and want to keep growing your skills in this space
- Business-fluent English: it is the working language of our leadership programs across all four countries. German is a plus, as a large share of our leadership population sits in Germany
- You're happy to meet the team in person at our Hürth office around once a week - the rest of your time stays flexible and remote
Nice to have
- Experience in a matrix organization in continuous growth and change. I deally one shaped by M&A activity, where you have seen first-hand what it takes to bring different leadership cultures under one roof.
- Experience building or maintaining competency models and career frameworks
- Experience with L&D software as well as goal-oriented content creation
We are committed to creating an inclusive workplace and welcome applicants from all backgrounds and experiences.
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Lead People & Organizational Development Manager (f/m/d) in Hürth Arbeitgeber: JTL-Software
countX ist ein hervorragender Arbeitgeber, der eine internationale und unterstützende Teamkultur fördert, in der Zusammenarbeit, Flexibilität und vielfältige Perspektiven geschätzt werden. Mit einem hybriden Arbeitsmodell, das sowohl Büroarbeit in Berlin und Bochum als auch die Möglichkeit von Remote-Arbeit umfasst, bieten wir unseren Mitarbeitern Verantwortung ab dem ersten Tag und Raum für persönliches Wachstum. Feiern Sie gemeinsam Erfolge durch Teamevents und regelmäßige Gelegenheiten zum Austausch.