Senior Group Product Manager - Workforce Management

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Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

All About The Role

As Senior Group Product Manager – Workforce Management, you will drive the vision, strategy, and execution of our end-to-end workforce management products, covering forecasting, scheduling, time attendance and demand management across both our employed and freelance courier models. You will lead multiple product teams within this domain—designing systems that power shift planning, optimise staffing, ensure compliance, and elevate the operational experience for both internal teams and couriers across markets.

You’ll work closely with engineering, data science, design, legal, and country teams to build scalable, intelligent, and localised solutions that automate workflows, improve accuracy, and ensure optimal labour utilisation. Your work will directly impact courier satisfaction, operational efficiency, and our ability to scale responsibly.

These are some of the key responsibilities:

• Define and lead the product vision, strategy, and roadmap across multiple product lines in the Workforce Management space
• Own key domains including demand forecasting, shift scheduling, attendance tracking, time-off and demand management and compliance tooling
• Champion product discovery in collaboration with Design, UXR, Data Science, and Engineering to deeply understand courier and stakeholder needs
• Partner with local operations, legal, and HR teams across Europe and North America to ensure alignment with regulatory frameworks and business goals
• Lead Goal and KPI definition for your teams, with a strong focus on efficiency, automation, and courier experience
• Foster a strong product culture across the group: sharing best practices, mentoring PMs, and driving continuous improvement
• Manage cross-functional alignment and strategic prioritisation across multiple teams, stakeholders, and geographies

What will you bring to the table?

• Product management experience, with a strong track record of success in complex, cross-functional environments
• Experience leading high-performing product teams, driving outcomes through clear vision, coaching, and operational excellence
• Proven skills in Workforce Management, Operations Tech, Logistics, or similar domains
• Strong understanding of systems and tools related to forecasting, shift planning, scheduling, and time tracking—preferably across both employed and/or freelancer workforce models
• Expertise in working with data-heavy products, machine learning models (e.g., for demand forecasting), and real-time operational tools
• Excellent stakeholder management skills across multiple levels and departments
• Passion for automation, simplification, and creating delightful user experiences

At JET, This Is On The Menu

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people\’s stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now!

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